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Here For Emergencies

Your Safe Care is Our Priority

A Community Built on Safety

We remain committed to safe, quality care as always, and we want you to feel confident coming to our hospital. We take precautions to separate COVID-19 patients and ensure a safe environment for treating non-COVID-19 emergencies, chronic conditions and new or worsening symptoms.

Commitment from our hospital staff

We understand that you may be concerned about COVID-19 when coming to the hospital. Rest assured, our staff is taking every precaution to keep you and your loved ones safe.

  • Evaluating patients and teams when entering the hospital
  • Keeping potential COVID-19 patients separated from other patients
  • Increasing precautions for infection prevention
  • Pre-screening patients with scheduled care multiple times as well as day of the care
  • Providing access to testing with quick turnaround for patients that meet COVID-19 testing criteria
  • Training staff with timely safety measures
  • Wearing masks and other protective gear to prevent contact and spread of germs

When to come to the ER

Please – don’t delay care if you or a loved one have symptoms that are best evaluated in an emergency room, which may include:

  • Broken bones and dislocated joints
  • Chest pains
  • Concussion/fainting
  • Confusion/change in mental state
  • Facial lacerations
  • Fever with a rash
  • Head or eye injury
  • Seizures
  • Serious burns
  • Severe cuts that may require stitches
  • Severe non-COVID-19 cold or flu symptoms
  • Shortness of breath
  • Vaginal bleeding with pregnancy

Signs of a heart attack

  • Chest pain or discomfort
  • Upper body discomfort, such as arms, back, neck, jaw or stomach
  • Difficulty breathing
  • Cold sweat, nausea, lightheaded
  • Especially for women – difficulty breathing, nausea/vomiting, back or jaw pain

Signs of a stroke

  • B – Balance – Is there a loss of balance, coordination or trouble walking?
  • E – Eyes – Is it difficult to see in one or both eyes?
  • F – Face – When the person smiles, does one side of the face droop?
  • A – Arms – Does one arm drift down when the person raises both arms?
  • S – Speech – Is speech strange or slurred?
  • T – Time – Don’t wait to call 9-1-1 if you see any of the above signs

When to call 911

Call 911 for an ambulance for certain emergencies such as a heart attack or stroke. Paramedics can often begin delivering life-savings treatment on the way to the hospital. Also call 911 if you’re unsure whether to drive yourself. Your safety is our highest priority.

Emergency Room Online Check-in

When it comes to Emergency Care, The Hospitals of Providence has our region covered with convenient locations throughout the El Paso area. Choose the location nearest you and check in online.
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