Specialties
Pediatric Gastroenterology
Language(s)
English
Education
University of Texas at Galveston
University Hospital/University of Puerto Rico School of Medicine GME
San Juan Bautista Medical Center/Caguas Regional
University Hospital/University of Puerto Rico School of Medicine GME
San Juan Bautista Medical Center/Caguas Regional
Hospitals & Affiliations
The Hospitals of Providence Memorial Campus
The Hospitals of Providence East Campus
The Hospitals of Providence Transmountain Campus
The Hospitals of Providence East Campus
The Hospitals of Providence Transmountain Campus
Paso del Norte Children's Specialty Clinic
Address
125 West Hague Road
400
El Paso, TX 79902
Phone
Paso del Norte Children's Specialty Clinic
Address
2204-E Joe Battle Boulevard
El Paso, TX 79938
Phone
05/21/2026
After Doctor Santos left the room my son Noah said, he is a nice doctor
05/21/2026
My son said, Dr. Santos was a very nice doctor thank you
05/21/2026
Dr. Santos is the best.
05/21/2026
Friendly staff
05/20/2026
It is the first clinic that we did not have to wait so long to be seen and all its staff is very friendly
05/08/2026
Very good
05/08/2026
Very good doctor.
05/08/2026
Very good doctor and service.
04/18/2026
I love this office and staff. They are incredible and kind
04/18/2026
We love Dr Santos and his care for his patients and his timeliness
03/27/2026
When I want to communicate I can never talk to anyone I don't like that link because I want them to solve something fast about my child and they take time to answer me
03/26/2026
Good service
03/26/2026
No problems
03/26/2026
Always had good experience
03/26/2026
Always friendly
03/26/2026
No complaints
03/24/2026
Love that the wait time is short, the dr. Is fast but not rushed and answers all questions and concerns. The staff is very nice and helpful
02/09/2026
Excellent
02/09/2026
Excellent service
02/09/2026
Very good experience
01/26/2026
Everyone was helpful and fast
01/23/2026
My daughter has been dying Dr.Santos since she was 6. She is now 17 and we feel so comfortable with him and the decisions he has made throughout the years for her health.
01/20/2026
Easy check-in, using the app beforehand
01/20/2026
Love your front lady!!
01/18/2026
I love this office and Dr everyone is so sweet and they keep on a great schedule
01/16/2026
Very grateful to Dr Santos, since he was born he has taken care of my son, his attention is always warm, gives me a lot of confidence, and the follow-up he gives is excellent. Example: he indicated a contrast test, they already called me from the hospital to schedule; Usually they always get them to follow their instructions without having to talk to us. Thank you Dr Santos!
01/16/2026
Always making an appointment with Dr Santos is very easy, the general time of the consultation from the time you arrive until you leave, is no more than an hour. EXCELLENT programming, EXCELLENT service.
01/16/2026
Don't last more than 1 hour at the clinic, which isn't common at doctor's appointments. Thank you for the punctuality
01/16/2026
Courtesy and kindness always
11/18/2025
He listened to our concerns and has a plan in place
11/18/2025
She spoke directly to my son (he is 17) then asked me if I needed to add anything. As a parent, I was very appreciative about that
11/18/2025
Gabby in the registration office really helped me. I had called earlier in the week and she assisted me and gave me all the information I needed before showing up to appointment
11/18/2025
I did not have any delays. I went in a minute before appointment. The young lady that took my sons blood pressure and weight was very thorough in getting all his symptoms.
11/16/2025
Very good service
10/25/2025
Best doctor, in all areas, my granddaughter has been to. He makes her, and us, feel safe and heard!!
10/13/2025
Doctor Santos Was extremely informative and explained everything in detail
10/13/2025
This is the first clinic where everything flowed perfectly from start to finish great staff
10/13/2025
Everything was perfect
10/13/2025
Staff was perfect
10/13/2025
Love the staff extremely friendly and attentive
10/13/2025
Perfect staff I love going there
07/26/2025
Nurse assistant and doctor great!
07/23/2025
Un Dr super entendiste muy contenta con el
07/23/2025
Todo perfecto
07/10/2025
Very professional and friendly staff.
07/10/2025
No delays with Dr Santos. Dr.Santos explained very well the procedure and treatment.
07/10/2025
Dr Santos was very kind and he explained treatment and future treatment for my son
07/10/2025
I like the fact that I did not have to wait for a long time to be seen by Dr Santos. The front desk staff are always very helpful and kind.
06/09/2025
Dr. Santos and his staff are amazing, he is such a great dr but he is also kind person, he is the best Dr I have ever met
06/09/2025
I have no sufficient words to say what an Amazing Dr he is, Dr Santos is one of the best Dr's I have ever met. Not only is he super kind and professional but he is also very good at his job. My child loves him and loves seeing him,
05/05/2025
The receptionist was very friendly, I had trouble presenting my reference letter and she helped me, I wait and keep my turn until I get it...
03/28/2025
All very well
03/28/2025
The girls across the street. Super good people and they inform super well
03/28/2025
Excellent staff and Doctor Santos, a marvel
03/28/2025
Simply thank you for everything
03/28/2025
Very good service
02/19/2025
It was a good experience
02/17/2025
Dr. Santos and his entire staff are great!!
02/14/2025
Always pleasant dealing with all staff
02/14/2025
Not much waiting at all.
01/28/2025
Always communicating
01/28/2025
Excellent work they do
01/28/2025
Very good job
01/28/2025
Very friendly
01/28/2025
They attended to me very quickly, I didn't have to wait any time
01/28/2025
Excellent experience, everyone very attentive and friendly
12/16/2024
Staff was EXTREMELY kind,went ALL out to decorate the entire office, and let the children take photos w props. My son felt so special &el excited to be at his doctor appointment for once. AMAZING service!
12/16/2024
We've been seeing Dr. Santos for years & have always loved how kind, patient, compassionate, and thorough he's always been!
10/04/2024
Love dr. Santos! He is amazing!
09/18/2024
Dr Santos was the most humble polite caring human being we havee come across ever. Can't put into words how impressed and thankful we are to have found such a caring loving and intelligent Dr. As soon as we left the visit we both agreed how amazing the visit was.
09/18/2024
Honestly one of the best dr visits EVER. Beyond thankful and impressed
09/12/2024
Dr. Santos is always in a good mood and the nurse who took his vitals, weighed and measured him was very kind.
08/18/2024
Dr. Santos was very caring about my daughter's issues and very informative.
08/16/2024
Dr. Santos, as always, very friendly, as well as his endoscopy team.
07/20/2024
The nurse was friendly, patient and answered all our questions.
07/20/2024
The reception area in the back is always clean and orderly, very professional.
07/20/2024
Yes, I would definately refer Dr Luis Santos to my friends. He is always friendly and allows time for us to ask questions. He adds a joke or two and this always helps us to be comfortable.
07/20/2024
Everyone friendly, enjoying their jobs, nice.
07/10/2024
I recommend this place to everyone
07/10/2024
Excellent
07/10/2024
Great staff
07/10/2024
No waiting time I was early before my appointment and I finish so early
07/10/2024
Great
07/10/2024
Great place to take my kids and great doctor Luis Santos and his staff
06/14/2024
Not bad
06/14/2024
Excellent
06/14/2024
My excellente
06/14/2024
Yes, I would recommend it
06/14/2024
My well always serve us
06/08/2024
I never have any issues with this team. They listen and care.
06/06/2024
Both doctor and Scribe did amazing making my daughter and I feel comfortable during assessment, very approachable and answered all questions and follow up studies.
05/25/2024
Very friendly nurses and doctor
05/18/2024
Definately a 100% recomendation to this Doctor to anyone
05/18/2024
Awesome Team
05/18/2024
Excellent Customer service from every staff member including Doctor ..Loved the visit I wish all Dr clinics where like your Awesome team
05/06/2024
Good clinic and workers
04/13/2024
Everything is perfect
04/13/2024
I was very well taken care of
04/13/2024
I was taken care of very well
04/13/2024
They all treated me very well
04/13/2024
All very well
03/20/2024
The staff members are amazing
03/15/2024
Well taken care of
03/15/2024
Everything is fine
03/15/2024
My good
03/15/2024
Not bad
03/08/2024
Dr Santos listened to my concerns and addressed.
02/22/2024
Everything very well organized and the staff very friendly
02/22/2024
Carmen and the medical assistant along with dr Santos was excellent
02/22/2024
He gave me a good plan of care with follow-up options with my work schedule.
02/15/2024
Like I said, very little wait time, but we were also early and the first appointment of the day.
02/15/2024
He actually listened to my concerns and did not dismiss anything. He also took in consideration that I have 2 other children that had the same weight "issues". Other doctors just dismiss that.
02/15/2024
We were early, but still greeted quickly, placed in an exam room and saw the doctor right at our scheduled time.
02/08/2024
Very good service and quick attention.
11/16/2023
Everything went very smoothly
11/16/2023
My experience was very good
11/16/2023
My visit due very good
11/16/2023
All very well
11/01/2023
Very enthusiastic.
11/01/2023
The staff was very friendly
10/26/2023
All very well in this regard
10/26/2023
All very fast and very well explained
10/26/2023
Wonderful, very friendly, made us feel comfortable
10/26/2023
All the equipment very well, they made my daughter and I feel very comfortable with the procedure
10/13/2023
I love this place! Very informative compassionate care for my child. Understood my concerns and quick to help find solutions. Would definitely recommend to all family and friends
09/22/2023
We were very pleased with this visit, we usually attend the Westside location but now prefer this Eastside office.
09/22/2023
It was just a good experience.
09/14/2023
All of Dr Santos' staff displayed wonderful courtesy
09/14/2023
Wonderful experience with Dr Santos! Very thorough and clear about all instructions, concerns, and showed compassion. Love his personality!
09/14/2023
Dr Santos' office had a great atmosphere with friendly employees. The registration process was quick and simple and check in to check out was very well organized.
09/14/2023
Absolutely loved Dr Santos! His upbeat and humorous attitude brought comfort to my son and my self as well. The day of my son's procedure at the hospital, his reassurance eased our nerves and he's just an amazing all around Dr!
09/14/2023
Will gladly recommend Dr Santos to anyone in search of a great Gastroenterologist in El Paso!
08/25/2023
They listened to us and helped us with our health problem
08/18/2023
Good experience and Dr.Santos is a great doctor he explained everything very well thank u
08/18/2023
I would really recommend it to my family and friends
08/18/2023
Everything very good
07/09/2023
Very good, thank you
07/09/2023
Excellent all thanks
07/09/2023
Thank you very much for your kind attention
07/09/2023
Thank you very much for all your help
07/09/2023
Everything is very good thanks
07/09/2023
They were all very kind and responsible thank you very much
05/23/2023
Everyone was nice. Dr. Santos was extremely friendly, making my sone feel greatly at ease.
05/17/2023
I would highly recommend Dr Santos he has seen 2 of my kids in different years
05/17/2023
All the staff very helpful and nice well to communicate with us
05/17/2023
Very friendly good staff
05/06/2023
I would recommend the caregiver
05/06/2023
If I recommend the office to others
05/06/2023
It was fast and with good attention
05/06/2023
Very good everything
05/06/2023
Very friendly
05/06/2023
All very well
05/05/2023
Doctor is very thorough, efficient, and attentive with patient care.
04/19/2023
Dr. Santos listens to his patients and is very thorough. He takes everything into consideration as he provides feedback and a course of action.
04/19/2023
There was really no delay from start to finish. The doctor was waiting and ready for the appointment.
04/19/2023
The staff at this location was very kind and attentive.
04/01/2023
Asen well all the equipment
04/01/2023
Looked after well
04/01/2023
The work k ase is fine
04/01/2023
Everything is fine
04/01/2023
Love your job well
04/01/2023
Well all
03/18/2023
I was very happy with his concerned approach as we've been having illness for sometime. I feel confident in the additional tests he has ordered. He gave us hope to reach a diagnosis. I'm grateful for his help.
03/18/2023
Every one was very kind and helpful. Each member of the staff were professional and moved in a timely manner which was extremely appreciated. They were all also very detailed in there exam and didn't make me feel rushed.
12/16/2022
Amazing staff
12/16/2022
Amazing Dr
12/06/2022
Dr. Santos is a wonderful physician! He explains his thought process very well as well as his proposed treatment, being sure to keep our choices in mind. No complaints!
12/06/2022
The doctor, office, and nursing staff are all very friendly and the wait time is minimal. I enjoy coming to this office because I know we will be seen promptly which is very much appreciated!!
10/27/2022
Everyone was so nice to us,polite,. Explained everything ,and was a very quick visit...we didn't have to wait long at all...I will return with my lil girl for sure Dr Santos is a very very good Dr...
10/27/2022
Everyone who was part of my lil girls procedure ..was so so polite and made sure I knew they would be back there watchn her n taking care of her...so it made me not worry much..which was great..thank u all so so much...
10/27/2022
I just loved this place ..I was comfortable, n confident she was in good hands with everyone there...I will definitely recommend this place to my family n friends ..thank u all so so much for taking care of my lil girl...
10/27/2022
Everything was perfect..a lil confused where to go n how to get there ..elevator n all..lol..but other than that..it was great...
10/22/2022
The best doctor in El Paso we are thankful whith him for his professionalism and dedication for his patients
08/18/2022
Staff was helpful. Nurse that took my sons vitals was extremely nice and I appreciate that. She was understanding of our situation. My son is autistic and has a hard time expressing himself or speaking to others. The doctor and his staff were kind and patient with him. Thank you
08/18/2022
Provider spoke to me like a person not just another face. He was fast with his visit but thorough.
08/18/2022
Loved the nurse/ assistant she was kind, friendly and engaging.
08/15/2022
Good
08/04/2022
She was very friendly and made me forget we were waiting long.
08/04/2022
Staff were very courteous and made us feel comfortable. Did not make us feel we were just another patient and parent coming through.
08/04/2022
Dr. Santos made the visit for my son and I a pleasant one and did not seem cold or made us feel we were just another patient and parent.
07/20/2022
To a state very well horn now thank you very much doctor Luis Santos
06/01/2022
Over 10/10
05/27/2022
Very good service
05/27/2022
Your patient care very well
05/27/2022
All service very well attended
05/27/2022
All staff and s very attentive
05/27/2022
They are very careful with the patient
04/21/2022
Good experience
04/21/2022
Good attention
04/21/2022
Very good experience
04/21/2022
Very friendly staff
04/21/2022
Very good
02/27/2022
It was our first visit with Dr. Santos and he was a referral from our pediatrician. Dr. Santos was caring, took his time, spoke to my son the patient, was professional and overall had good bedside manners. He did not disappoint, loved that we were not rushed.
02/27/2022
I would recommend the physician.
02/26/2022
Staff is very friendly
02/25/2022
Care provider is great. The staff not so much.
02/15/2022
Excellent doctor
02/12/2022
All may hamables
02/12/2022
Everything was fine
02/12/2022
Everything is fine
02/12/2022
Not bad
02/03/2022
Amazing !
01/31/2022
The staff has improved their overall attitude towards the customer from my last visit to this one.
01/31/2022
Not sure if this is the same staff Dr Santos had before. But they were great and kept me informed at all time. Great improvement.
01/26/2022
Visit was very pleasant not what I'm use to with other doctors office.
01/26/2022
Love Doctor Santos and his staff I felt that my Daughter care was #1 fore most.
01/26/2022
Love that everyone in the staff is courteous
01/13/2022
Thank you
12/21/2021
Excellent Dr. Santos
11/03/2021
He just did his job.
11/03/2021
Very professional
11/03/2021
Everything was within protocol
11/03/2021
They behaved professionally
10/31/2021
Efficient and friendly - couldn't ask for better!
10/31/2021
I was surprised by the ease of scheduling the appointment - we live in Las Cruces, NM, and I am considering moving the majority of our care to El Paso now.
10/28/2021
Very good bed side manner we really liked dr. Santos and Maura who scheduled the endoscopy for us thank you
10/15/2021
All very well Thank you.
10/15/2021
Good experience thanks
10/14/2021
We are from Las Cruces & have been in our family of 4 bubble aimceMarxh 2020. It qa wonderful to be able to visit the East side location instead of the hospital. Thank you for this. The number of people in the waiting room was VERY minimal.
10/13/2021
Dr Santos very thorough and friendly.
10/07/2021
Very good treatment with the patient
10/07/2021
Very good
09/30/2021
Since my son's appointment, I have recommended the doctor and the doctor's office to my granddaughter's grandmother for a referral for my granddaughter's stomach problems.
09/30/2021
The receptionist was helpful and knowledgeable. The check out was easy and work with me on dates and time for scheduling.
09/28/2021
Very well
09/28/2021
Very good service
09/24/2021
Good
09/20/2021
Very friendly and answered all questions
09/20/2021
Was really fast to get us in
08/22/2021
Everyone friendly, professional and timely!
08/22/2021
Dr. Santos was friendly, professional, courteous and very Informative. Made both my daughter and I feel at ease - explained clearly & in terms we could understand. Put my daughter at ease with upcoming procedure.
08/19/2021
Great service Dr Santos is very pleasant and makes u feel at ease.
07/10/2021
The staff members at the front desk was very helpful and extremely nice.
05/29/2021
I would definitely recommend Dr. Santos but unfortunately not anyone on his staff that day as it was a very poor experience.
04/28/2021
Dr. Santos was very kind and sweet and listened very well to the concerns I had with my daughter and why we were sent by pediatrician.
04/28/2021
great staff!
03/18/2021
Everyone was very helpful
03/18/2021
Everyone was very nice
03/18/2021
we were seen very fast
03/16/2021
Thank You for a great service starting from front desk and ending with back staff and doctor.
03/13/2021
My son has previously been a patient of Dr. Santos and he's always been very attentive and helpful
02/25/2021
he is very good with my child looking for source of pain
02/06/2021
great experience. for the first time, as a first time mom I felt heard and respected
02/06/2021
as previously mentioned amazing experience as a first time mom feeling relieved that I was heard and respected and not viewed as just a "first time mom"..
02/06/2021
I wish I could grade higher! I was so satisfied with the time and care that was given! as previously mentioned amazing experience as a first time mom feeling relieved that I was heard and respected and not viewed as just a "first time mom"..
02/04/2021
Dr. Santos is awesome
02/04/2021
courteous service
01/06/2021
Everything was really great and the staff members were very helpful.
12/23/2020
the video was static but Dr. Santos called me immediately to do the follow up over the phone.
12/16/2020
Dr. Santos was absolutely excellent; I'm very grateful to him for taking my son's issue seriously
11/12/2020
For months, since our last appt in July, we had an appt scheduled for Friday November 6th. On November 2nd after getting an email reminder for that appointment I called to verify it would be a telehealth appointment and was told the dr doesn't do appts on Friday anymore and rescheduled for the 3rd. The rescheduling was done very easily.
10/08/2020
love dr santos he's an amazing, professional, and friendly physician. I highly recommend him
10/08/2020
never wait long
10/08/2020
very effecient
10/08/2020
always professional and friendly
10/08/2020
listened and was friendly and professional
09/25/2020
they called me to change the appointment and it worked it perfectly
09/23/2020
my son was seen in a timely manner and staff was friendly and welcoming, unlike in most other clinics I've been to with rude staff.
09/23/2020
Complete visit was less than an hour which is great.
08/21/2020
it was quick, waited in the car doing paperwork and called in quickly.
08/21/2020
friendly
08/15/2020
Dr Santos has an EXCELLENT bedside manner!!
08/13/2020
Virginia is a very professional nurse. Promote immediately
07/23/2020
They call me fast and we were seeing By Dr. Santis real fast
07/23/2020
their friendly
07/22/2020
great experience
07/16/2020
Dr Santos cares very much for his patients
07/01/2020
we love dr santos
06/27/2020
friendly staff and fast appointment
06/20/2020
The staff was very friendly.
06/12/2020
good
06/12/2020
Everything went very well and smoothly. All the staff members were very friendly.
05/14/2020
It was a follow up with no real concerns so it was easy to have a virtual session, would be different to address a complication through a screen. Worked perfect for this occasion
05/02/2020
Staff was very welcoming and supportive.
03/15/2020
Everyone is very nice,We really love Dr. Santos bedside manner, he is amazing!!
03/05/2020
Dr. Luis Santos was very nice & understanding. had no problems with him.
Paso del Norte Children's Specialty Clinic
Address
125 West Hague Road, 400, El Paso, TX 79902