About Adrian Casillas
Dr. Adrian Casillas is board certified by the American Board of Allergy and Immunology. He completed his residency in internal medicine and fellowship and research in allergy and immunology at the UCLA School of Medicine. He served on the faculty as Associate Professor in the Department of Medicine at UCLA followed by academic positions at the Louisiana State University Health Sciences Center and Baylor College of Medicine. He has served as a training program director for fellowship clinical training in allergy and immunology at UCLA and LSU and was Chief of Clinical Immunology Services at Baylor. He decided to move back home to El Paso in 2015. He currently holds a clinical appointment at the Texas Tech Health Sciences Center. He has expertise in several areas of clinical immunology and allergy disorders including allergic rhinitis, asthma, drug and food allergy as well as immunodeficiency states.
Dr. Casillas speaks Spanish.
Specialties
Allergy & Immunology
Language(s)
English
Education
University of California at Los Angeles GME
University of California Los Angeles Schl of Medicine
University of California at Los Angeles GME
University of California Los Angeles Schl of Medicine
University of California at Los Angeles GME
Hospitals & Affiliations
The Hospitals of Providence Memorial Campus
The Hospitals of Providence Sierra Campus
The Hospitals of Providence Sierra Campus
Providence Medical Partners
Address
3270 Joe Battle Boulevard
120
El Paso, TX 79938
Phone
Providence Allergy Associates
Address
2000B Woodrow Bean Transmountain Drive
120A&B
El Paso, TX 79911
Phone
05/26/2026
All the staff are highly friendly.
05/25/2026
Staff is very professional and courteous. They are ready to be of some assistance.
05/18/2026
Very helpful
05/18/2026
Great staff and great doctor
05/18/2026
Very helpful and polite
05/18/2026
Worked with rescheduling my next appointment
05/18/2026
Good listener
05/14/2026
Outstanding staff and physician.
05/14/2026
Excellent service. Very helpful.
05/14/2026
Dr. Casillas as outstanding. He has help my daughter tremendously with her condition.
05/14/2026
Always great customer service. Dr. Casillas and all his staff are outstanding.
05/12/2026
There was no delay.
05/04/2026
Had good experience.
05/04/2026
Very friendly and kind.
05/04/2026
Had good experience. Everyone was friendly and helpful.....
05/04/2026
The Doc was great and was very easy to speak with.... He answered my questions and was able to help me right away.
05/04/2026
Good experience overall.
04/18/2026
De. Casillas always provides me excellent care and provides me with the best medical treatment
04/18/2026
Medical assistance is always very professional and compassionate
04/18/2026
Excelente care !
04/17/2026
Good experience with the gentleman that provided me with my injection. Previously, Paola was the assistant I dealt with. She was also great.
04/16/2026
Very welcoming and attentive and willing to listen
04/16/2026
Excellent experience
04/03/2026
Very helpful staff and doctor
03/28/2026
Have be pleased with Dr.Adrian Casillas as my immunologist-he has been so for several years now and helped to get my IVIG to home infusion and have a home IVIG nurse who does mine once every four weeks. This has been a tremendous help to me as I don't have a vehicle and it's less expensive then IV clinic. It's also less stressful for me too.
03/22/2026
Thank you for all your support.
03/19/2026
Dr. Casillas was great with our son
03/18/2026
Very thorough and concerned about my health. Went the extra mile to help me with my medication and insurance
03/14/2026
The new girls in the front office were very courteous. It's a shame that We lost the girl that had been there for many years.
03/14/2026
The staff is very nice and they welcome you for your appointment.
03/13/2026
Good
03/06/2026
Excellent
02/16/2026
The doctor is great! I've been seeing him for more than 5 years
02/16/2026
She's fantastic and very knowledgeable
02/16/2026
Almost no wait time. Excellent staff.
02/16/2026
Excellent staff
02/14/2026
Positive experience
02/10/2026
Friendly and fast!!
02/10/2026
Excellent visits!!
02/10/2026
Friendly and helpful staff!!
01/27/2026
Great to be recieved with a smile!!!
01/26/2026
I love this doctor and all the staff.
01/26/2026
They run things smoothly.
01/26/2026
My favorite part is being able to chat with my Dr via the portal and how responsive he is.
01/26/2026
I love the service in this clinic, everyone is friendly, and professional. They make me feel welcome and they are very organized.
01/26/2026
They are all very nice!
01/19/2026
Great doctor
01/19/2026
Great
12/31/2025
The receptionist in the front is great and very friendly.
12/24/2025
Listens and discusses everything with me.
12/24/2025
Always a very good experience. They always say hello, know my name right away and tell me it will just be a few minutes, which it is.
11/30/2025
Happy Thanksgiving
11/18/2025
I have been visiting this clinic and have felt quite satified with the staff and Dr Casillas. I know he has a geniune concerrn for my health
11/17/2025
Claudia MA is very personable and attentive.
11/17/2025
They seemed well coordinated and right on top of my case
11/17/2025
Dr Casillas is pleasant, knowledgeable and thoughtful
11/17/2025
I have a respiratory condition and a mask was provided
11/16/2025
Efficient, professional & friendly doctor & staff
11/16/2025
Everyone & everything to be commended.
11/16/2025
Great!
11/16/2025
All doctors/staff should be like this. Appointments on point.
11/11/2025
I finally found a doctor that listened to me and is going to help.
11/11/2025
I was really pleased with my whole experience with this office. I will continue with Dr. Callias and staff. Thank you.
11/11/2025
He was very personable.
11/11/2025
Great experience
11/09/2025
Had an excellent experience.
11/09/2025
Rick is very professional and very courteous.
11/09/2025
Dr Casillas very professional and very informative about the reason for my visit.
11/08/2025
The staff is fantastic and courteous and very professional.
11/06/2025
I came from Alamogordo NM, to see Dr Casillas, it's was a great experience, when I called to schedule the gal when helped was very pleasant and helpful gave the direction how to get there she was very patient. When I went in the ladies were very attentive and I was seen right away. His staff were very friendly and inviting.
11/06/2025
They did an excellent job, I was asked about the doc being shadowed, I was not to keen on it for my 1st visit, they totally respect my decision and didn't get upset nor treat me bad because it. I truly appreciate and commend his office for that.
11/06/2025
Dr Casillas was great, he listened to me and looked all my pictures, of my allergies reactions. He set treatment plan right away l, for nexts and explain his medical opinion.
11/06/2025
Like I stated before, I was seen quickly, with no delays.
11/06/2025
She's sweet, super professional.
11/03/2025
Awesome staff and Doctor
11/03/2025
Fue muy buena experiencia son muy professionals
11/03/2025
Great staff
11/03/2025
All good!
10/22/2025
Nice staff and Doctor
10/13/2025
There were no delays. This office, its employees, and Dr. Casillas are great!
10/02/2025
I have been seeing dr. Casillas for over 5 years and have not a bad experience.
09/29/2025
Favorite medical providers office. Great staff and my medical provider is great
09/29/2025
Everyone is always very helpful and nice
09/27/2025
Love the doctor. He's very knowledgeable.
09/27/2025
Everyone was very friendly and professional.
09/27/2025
Enjoy coming to see this staff.
09/27/2025
Great staff.
09/27/2025
Great experience.
09/22/2025
The best experience
09/20/2025
He listened and ordered different lab work to try to determine the problem
09/18/2025
Doctor answers all my questions.
09/18/2025
Great staff and doctor
09/17/2025
Exceptional service!
09/15/2025
Awesome staff!!!
09/08/2025
1st time appt experience went very well
09/08/2025
Resident physician very professional
09/05/2025
It was great and easy
09/01/2025
Very friendly staff and supportive of all the care provided.
08/29/2025
Dr.Casillas is one of the best Dr's I have, very caring and great at his profession.
08/27/2025
Dr Casillas is great. He's very professional and very informative. He answers all my questions. He's very caring.
08/27/2025
I really like coming to Dr Casillas because he takes care of my so sons needs. The staff is friendly and professional.
08/27/2025
The appointment did not take long.
08/27/2025
The nurse was very nice and patient.
08/27/2025
Front staff was very friendly and professional
08/27/2025
Everyone was great.
08/25/2025
Always excellent!
08/25/2025
This is the most efficiently run office of all of the ones I go to, and the staff is wonderful.
08/25/2025
Dr. Casillas always explains everything thoroughly, and answers all questions. And he definitely seems to care about my well-being.
08/25/2025
Rick and Paola are always ready to help, They always greet you with a smile and they care about the patients. They are an asset to Providence and an example on how to treat the patients.
08/25/2025
Dr. Casillas and staff are very professional and courteous. They are always ready to assist. They know their know the patients and always go the exxtra mile to take care of us.
08/25/2025
I was there for an allergy shot. Rick & Paola are an example and an asset to Providence.
08/25/2025
Both of the nurse/assistants are exceptional, efficient, and caring.
08/22/2025
I'm used and know that when you go to a Dr will take you a few time
08/22/2025
The front desk lady was very nice and polite
08/22/2025
I didn't see it but the room was clean
08/15/2025
Dr. Casillas is very knowledgeable and professional
08/15/2025
Always seen in a timely manner
08/15/2025
Veronica at front desk is always very pleasant and professional
08/11/2025
Everyone in the facility is very helpful and nice I would definitely recommend this place.
08/11/2025
All the staff including the doctor have been nothing but nice to me I've never had a staff so caring and welcoming, best doctor I've ever been to.
08/11/2025
Dr. Casillas has gone beyond to help me with my sickness I am very grateful for him he is very caring.
08/11/2025
Always listen to any concerns I may have.
08/09/2025
Fast start and hearyou out. Asked about my troubles.
08/08/2025
Very lovely staff, thank you!
08/04/2025
The doctor was very concerned about I had been sick with and prescribed a medication to hopefully help me and ordered for me to come back to see how I'm doing and if the prescription helped me if not try something else.
07/13/2025
Efficient
07/13/2025
Great visit
07/13/2025
Helpful
07/13/2025
Good bedside manner. Easily understood
07/10/2025
Was able to get a same day appointment for a severe allergic flare up of unknown origin, get blood tests ordered, and get a prescription that takes the rash/hives. Feels good to be normal until blood test results come back
07/10/2025
Wait times were short
07/04/2025
I arrived early and they were able to see me before my appointment time.
06/30/2025
Everyone is very professional. Dr. Casillas is very kind as well.
06/30/2025
Everything went smoothly.
06/28/2025
I had an issue at the pharmacy with my son's prescription. I called Dr. Casillas' office about it, they called me back withing 1-2 hrs, called the pharmacy and solved the issue. The doctor and the staff arr great.
06/26/2025
Always a good experience
06/25/2025
All my experiences have been great with the Dr., his nurses and his office staff.
06/19/2025
All are very nice and professional.
06/13/2025
Very friendly and courteous
06/13/2025
All positive interactions with staff and doctor
06/13/2025
Excellent staff and effective doctor who listens and answers all my questions
06/07/2025
Excellent
06/07/2025
Great
06/07/2025
Great doctor, assistants and office staff
05/25/2025
Always a great experience!!
05/25/2025
Paola is super friendly!
05/25/2025
Veronica is an awesome staff member. Always greets you with a big smile.
05/19/2025
Good information of what the doctor plans for your next visit and the medicine he will use
05/19/2025
Informative , friendly visit
05/19/2025
Wonderful experience all around
05/19/2025
Friendly, professional. Thank you.
05/19/2025
Good protection and professional attitude
05/19/2025
The dr. Visit was good and informative
05/19/2025
It was normal attention as any where a else
05/14/2025
Dr. Casillas is Fantastic. Very knowledgeable
05/14/2025
Veronica in the front desk very friendly. Welcoming
05/11/2025
Very good service from everyone
05/11/2025
Everyone very friendly
05/11/2025
Excellent service
05/10/2025
Very efficient office.
05/10/2025
Very friendly and professional
05/10/2025
Courteous, professional & on schedule
05/10/2025
Nothing but good visits.
05/10/2025
Appointments run smoothly.
05/10/2025
Everyone was very helpful and professional
05/10/2025
I have always given good comments about the Doctor and staff
05/10/2025
Doctor has always shown his concern about my health and needs
05/08/2025
All the staff Claudia Rick and Paulina were kind knowledgeable kind and courteous.
05/08/2025
Every one was efficient and courteous
05/05/2025
I had a great experience with Dr. Casillas. My children see him too.
05/04/2025
I am completing my fifth year with the Dr.and staff. That says a lot for them.
05/04/2025
I have always ((in almost 5 years) had an excellent rapport and satisfying experience .
05/04/2025
Never had an experience of delay. With commence sense you can tell when they are busy and where you are on the list.
05/04/2025
She is very receptive to all. You can see her as she calls your name, and begins to close the door.
05/04/2025
Excellent Friendly Staff.
05/02/2025
He is a good immunologist!
05/02/2025
Been seeing Dr.Casillas for a few years now and realize like him as my immunologist.
05/02/2025
Great doctor and nice staff and front office people are good.
04/30/2025
Veronica at front desk is very professional and friendly.
04/19/2025
Ok
04/19/2025
The staff with Dr. Casillas are the best. They are professional, courteous. They go beyond to assist the patient
04/14/2025
Everyone super attentive.
04/14/2025
They are all extraordinary!
04/05/2025
The support staff is always very friendly and caring.
04/05/2025
Dr. Casillas takes his time during each of my visits. He listens and includes me in my care plan decisions.
04/05/2025
I am extremely please with the front desk staff at Dr. Casilla's office.
03/31/2025
All ok
03/31/2025
All is ok
03/31/2025
DR Boxes OK
03/28/2025
Best Dr and staff ever
03/19/2025
Nurses were very kind
03/19/2025
The Doctor heard my concerns and didn't make me feel like I was just making things up. He is very educated and patient.
03/19/2025
I will be recommending to friends and fsmily
03/19/2025
Wait time was not bad at all
03/19/2025
Had a great first experience
03/16/2025
Wonderful staff and service
03/16/2025
One of the best doctors and one of the best run offices
03/13/2025
Rick and all other staff are great!
03/13/2025
Dr had emergency so he treated me by phone with nurse. And called me later.
03/12/2025
Doctor and staff treat me with patience and respect answer all my questions and are very friendly.
03/11/2025
Very good and friendly
03/06/2025
Everything is fine
02/24/2025
Great experience in all
02/24/2025
Everyone is very friendly
02/20/2025
Very good experience, liked the Dr.
02/20/2025
Dr.Casillas was very thorough and helpful
02/20/2025
No problems
02/20/2025
Very pleased
02/20/2025
All good
02/20/2025
Good!!
02/20/2025
Good
02/20/2025
Good experience!!
02/20/2025
Good no problems
02/19/2025
Excellent service
02/19/2025
Good experience
02/19/2025
Good
02/15/2025
DR. CASILLAS is excellent in communicating concerns and probable solutions.
02/15/2025
All staff have provided excellent care and assistance. Especially, Veronica. She has been a great help in getting my appointments scheduled.
02/15/2025
One of the best Dr visits that I've had.
02/15/2025
Very personable and helpful
02/15/2025
Again, a really great staff
02/15/2025
Personnel always great
02/06/2025
Good experience
02/01/2025
Excellent office staff. Friendly professional and caring
02/01/2025
Dr Casillas is the best allergist in El Paso. Trust me I know what I'm talking about
01/31/2025
Came back to Dr Ovalle after we left due to you dropping Humana insurance. We are glad to be back, unlike Dr. Patterson Dr Ovalle shows that he cares and doesn't demean you or show no interest as Dr Patterson does.D Ovalle always follows through and discusses everything with you.
01/31/2025
The allergy doctor is amazing. He's a really great doctor and you can tell he cares about his patients.
01/31/2025
We enjoyed the interaction while being interviewed
01/31/2025
Glad to be back with Dr Ovalle
01/30/2025
God experience very satisfied
01/30/2025
Dr. Casillas is a brilliant doctor who always knows what is going on when I get ill.
01/28/2025
Excellent service
01/25/2025
Extremely satisfied with all aspects of the practice. Dr. Casillas is a one of a kind doctor that has helped in many ways!
01/24/2025
Dr. Casillas is very knowledgeable and listens to your concern
01/20/2025
Everyone was very patient with my son . He has autism and is non verbal .
01/20/2025
Fast and friendly service
01/18/2025
All good
01/17/2025
They are always very friendly and courteous.
01/17/2025
Extraordinary!
01/13/2025
All very efficient, professional and friendly staff.
01/13/2025
All the staff very efficient, the whole experience is always very good.
01/11/2025
Always prompt I've never had issues. Everyone is very professional and friendly.
01/11/2025
Front desk and the rest of the staff are very professional and friendly
01/11/2025
Dr. Casillas is very knowledgeable and professional
01/11/2025
I would highly recommend very informative with everything
01/11/2025
Very informative
01/11/2025
Always wear gloves
12/18/2024
Great visit with Doctor Casillas
11/11/2024
Everyone friendly and efficient
11/11/2024
Everyone very professional
11/11/2024
Good
11/11/2024
Dr. casillas is very friendly and professional.
11/11/2024
Always kept informed and never had to wait
11/11/2024
Doctor discussed and answered all my concerns.
11/11/2024
Veronica at the front desk is awesome!
11/11/2024
Friendly and courteous
11/07/2024
Good
11/07/2024
The lady was very helpful
11/04/2024
Not all visits are quick but on this day it was.
11/04/2024
They're always nice.
10/29/2024
Friendly, courteous and knowledgeable.
10/29/2024
Very professional and friendly
10/29/2024
Very efficient, organized at every procedure and process from start (arrival)to finish (the time we left) .
10/29/2024
Highly recommend Dr. Casillas , he is very knowledgeable and attentive to any questions and concerns that l or my Wife might have.
10/19/2024
Excellent
10/19/2024
Excellent service
10/13/2024
Very good clean
10/13/2024
Good
10/12/2024
Good
10/08/2024
Friendly and professional
10/07/2024
9/26 was an appointment for an allergy shot, so I did not see Dr. Casillas. Everyone in the office and Dr. Casillas are all great!
10/05/2024
Excellent Nurse Assistance!!!
10/05/2024
Office looked clean and sanitary
10/05/2024
Excellent Doctor and Staff Members!!
10/05/2024
Excellent Customer Service and Great Friendly Staff
10/04/2024
Staff is very efficient, professional and friendly
10/04/2024
I am very happy with Dr. Casillas and his staff and I would definitely recommend them to my family and friends.
10/02/2024
They are all extraordinary!!
09/29/2024
The staff is always friendly and helpful. They seem to know all the patients and are always courteous.
09/29/2024
My wait time is very minimal all the time. They never overbook or schedule me for unnecessary appointments. I truly appreciate that.
09/29/2024
My concerns and understanding of my conditions are throughly explained to me. I always recomend the doctor to others. Doctor always listens to my concerns and gives me solutions.
09/28/2024
Dr. Casillas is excellent. You can see that he genuinely cares about his patients and connects with them. He always looks for the best treatment for his patient.
09/28/2024
The nurses were very pleasant. Doctor was very informative and helpful.
09/28/2024
Highly recommend Dr. Casillas and his staff for any allergy treatment.
09/28/2024
All the staff is excellent. They are very friendly, courteous and efficient.
09/28/2024
Excellent service
09/28/2024
The nurse was great
09/26/2024
Everyone is very caring and professional. I really look forward coming to my visits.
09/23/2024
All the attention was excelente.me
09/23/2024
The doctor showed a lot of knowledge of my problem.
09/23/2024
I was treated with great courtesy and respect. I
09/23/2024
Very good service.
09/23/2024
All very well.
09/20/2024
Have recommend dr Casillas to many of my friends
09/20/2024
Dr casillas and his staff are awesome I highly recommend his office
09/19/2024
Always a wonderful experience with Dr Casillas and his amazing team
09/19/2024
Excellent
09/19/2024
All Excellent
09/19/2024
Excellent Care
09/18/2024
Highly recommend
09/18/2024
Very friendly
09/18/2024
Excellent providers
09/18/2024
Excelled in all areas.
09/18/2024
She was excellent in explaining why I had to wait for my test.
09/18/2024
Dr. Casillas is one of the best doctors I have ever been to.
09/18/2024
The young lady was exceptional, she told me to take my blood test the day before so I would not have to wait next time. She let me know that as soon as she received the results she would call me in. She picked me up and was very professional and completed the test. Excellent!
09/18/2024
By far the only doctor that has taken me seriously since I moved to El Paso. Awesome doctor.
09/18/2024
All the staff is very professional and friendly
09/18/2024
Very compansionate and understanding.
09/18/2024
Dr. Casillas is very professional
09/18/2024
It's always a pleasant experience
09/18/2024
Very professional staff
09/13/2024
Perfection
09/13/2024
Perfect
09/13/2024
Rick is outstanding!
08/24/2024
I have recommended this proactive to my family and friends.
08/24/2024
I've been with Dr. Casillas and his team for 3 years; I am extremely please with his service and that of his staff.
08/20/2024
Appreciate time spent by both PA and Doctor
08/15/2024
You need to add an excellent option.
08/15/2024
This was the best place I've been at. The Dr. As well as his staff were beyond wonderful and I've been to several other Dr. Offices since Evalynn has a Dr for every part of her body and this Dr and his staff is number 1
08/08/2024
Everything was very good, very friendly and explicit the doctor
08/08/2024
I had little difficulty signing up because I forgot my confirmation #
08/08/2024
Everything was very good thanks
08/08/2024
I have no complaints
08/08/2024
All very hygienic
08/08/2024
All very well
08/06/2024
Dr. Casillas you are the best!!
08/06/2024
Erick is very attentive and professional.
08/06/2024
I loved the fact that I got an appointment the same day a called to schedule an appointment. Girl in the front very professional and attentive. Dr. Casillas you are the best!! Your care for patient is amazing.
08/02/2024
Great service
07/31/2024
Always very pleasant
07/31/2024
Very good.
07/31/2024
Very good
07/31/2024
Very good and informative and friendly
07/27/2024
Really professional all around
07/26/2024
Office and nursing staff, and doctor were welcoming.
07/26/2024
Good experience from scheduling, wait time, doctor visit and meds being sent to my pharmacy.
07/26/2024
I requested referral to see him from my doctor. I saw him back in 2021 for a different medical issue at a different facility. Confident he can help me again with this new ailment.
07/26/2024
Overall great visit!
07/26/2024
I was comfortable.
07/26/2024
Friendly and attentive.
07/19/2024
The whole team are very friendly and helpful.
07/18/2024
I always have good interactions with staff
07/18/2024
Dr Castillo is always answers my questions and explains all my concerns and questions. He is very easy to talk to. His staff is very friendly and professional. We need more Drs like Dr Castillo
07/18/2024
Friendly and courteous
07/17/2024
Dr was very attentive
07/17/2024
Excellent visit.
07/17/2024
Everything good
07/17/2024
I would recommend it for sure
07/05/2024
Dr is very professional and informative
07/05/2024
Staff is very professional and very friendly.
07/05/2024
The total wait time was quick very convenient.
07/05/2024
The nurse was very friendly & helpful.
07/05/2024
The Dr is very professional and answered all my questions. He is very nice and knowledgeable.
06/30/2024
Ricardo has always been an excellent employee. We are very happy with him and all the staff around him. All very professional.
06/30/2024
They are all extraordinary!
06/30/2024
Dr Casillas is excellent!!
06/19/2024
Staff is very knowledgeable and professional
06/19/2024
Dr. Casillas is very informative and professional
06/19/2024
Excellent
06/19/2024
It's always very pleasant the staff is very friendly and professional.
06/19/2024
Very professional
06/18/2024
The staff asks all the important questions prior to asking you to verify your name and date of birth.
06/18/2024
Veronica is respectful and friendly with all patients and she greets everyone with a smile. When scheduling appointments, she is fast and efficient. Best asset in the reception area.
06/18/2024
The staff works quickly to assist each patient.
06/18/2024
The level of service provided warrants a referral.
06/18/2024
Would confidently refer others to to the practice
06/18/2024
Very respectful and friendly.
06/08/2024
Office made special arrangements for my visit to see me asap after hospitalization
06/03/2024
Absolutely, will be recommending Dr. Casillas, he is a wonderful doctor.
06/03/2024
Dr. Casillas is a great doctor, he listens to all your concerns. Every employee was very professional.
06/03/2024
Very satisfied with everything.
06/03/2024
Nurse assistance was very nice.
06/03/2024
Most likely! I will recommend Dr. Casillas.
05/27/2024
I will recommend others to visit this office.
05/27/2024
Staff was very polite, and helpful.
05/27/2024
I will recommend anyone to visit this care provider.Attention to detail from test that were performed to meds that were prescribed.
05/27/2024
My visit experience was quick with no delays.Staff was helpful with any questions.
05/26/2024
Excellent
05/26/2024
All very well exlente
05/25/2024
I LOVED HOW STRAIGHT FORWARD AND HONEST DR CASILLAS WAS. I IMMEDIATELY FELT COMFORTABLE WITH HIM. I LOVED HOW HE LISTENED TO ME.
05/25/2024
I WAS EXTREMELY HAPPY WITH MY FIRAT VIST TO THIS OFFICE.
05/20/2024
I love this clinic and personal.
05/16/2024
Love this provider and his clinical team!! I've recommended many friends and employees!!
05/15/2024
Dr. Casillas is awesome!
05/06/2024
Great
05/06/2024
Good
05/06/2024
I was pleasantly surprised at how quickly I was attended to.
05/06/2024
I would highly recommend Dr. Casillas. He didn't rush through the appointment and was very thorough.
05/06/2024
Very efficient
04/22/2024
I will give my comment until my problem is solved because as soon as I had blood tests I have to wait for the results and that my skin problem is alive I will give my comment, the dr and the staff attended me very well
04/22/2024
Very well
04/22/2024
I was taken care of very well
04/21/2024
The entire staff at Dr. Adrian Casillas' office is very friendly and Cortez.
04/21/2024
I feel very confident when I get my vaccines, I am hopeful that very soon I will be fine.
04/21/2024
Excellent service from the nurse, gives me a lot of security!
04/21/2024
So far I haven't had any negative issues regarding my privacy.
04/21/2024
I love the trust that Dr. Adrian Casillas has given me since I arrived at his office, that helps me to place my health in his hands. Not all doctors do that! Regarding his staff, I think he has been very successful in his selection.
04/21/2024
I am being given vaccinations weekly, the nurse who gives them to me is very effective and enthusiastic. He always provides me with very good care.
04/18/2024
Dr. Casillas is the third allergist I have been to and he was able to diagnose my problem and refer me to an ENT
04/18/2024
Excellent nurse! Always caring, even when returning my calls.
04/17/2024
Dr. Casillas MA's are such a ray of sunshine and make your day.
04/17/2024
I've been a patient of Dr Casillas for a couple of years now. He really helped me understand my allergies and what it can affect
04/14/2024
Everyone is very friendly
04/12/2024
The doctor explained very well
04/12/2024
Very friendly
04/12/2024
It was very fast
04/08/2024
Staff is very friendly
04/01/2024
Ricardo is an excellent employee.
04/01/2024
Quickly taken in to receive injection
04/01/2024
The employees are very effective and attentive.
04/01/2024
The nurse's knowledge was extraordinary.
04/01/2024
Excellent office and staff. I would recommend it to my family and friends.
03/28/2024
All perfect
03/28/2024
Excellent
03/28/2024
All great
03/28/2024
Excellent experience
03/27/2024
Staff is very efficient, friendly and informative
03/20/2024
He was excellent and very helpful with the questions I had.
03/20/2024
Excellent doctor
03/16/2024
Very professional and thorough. No personality to speak of
03/16/2024
I thought he was very thorough, professional. Good bedside manner. Very knowledgeable
03/16/2024
None thank you for all you do for me.
03/03/2024
Excellent !!!
02/29/2024
Dr casillas and his staff are very efficient
02/25/2024
I really like the staff they have always been very professional & provide our needs.
02/25/2024
The receptionist was very friendly and accommodating with my appointment.
02/25/2024
He was very professional & very nice. He noted all changes we told him.
02/25/2024
We didn't wait long in the front or in the room. We saw the Dr within 20 minutes of getting there. It took about 45 - 50 minutes total. Which was great.
02/25/2024
The Dr was very professional and explained treatments thoroughly. He is very friendly & courteous always attentive to our needs. Answered all my questions.
02/22/2024
Knowlegeable
02/22/2024
The office staff and other personnel are very pleasant.
02/19/2024
Staff who look like their work, friendliness and smiling
02/19/2024
Everyone is very friendly and it's clean
02/16/2024
Excellent service overall
02/15/2024
Very good staff as well as the doctor
02/15/2024
All good
02/15/2024
Very good experience
02/14/2024
Fast service. Hardly any wait time and there were quite a few people in the waiting area.
02/14/2024
It's always a good experience. The front desk and staff are very friendly and professional.
02/14/2024
I loved everything about the visit. I was nervous as it was my first time there. Everyone was very nice and welcoming. Great service!
02/14/2024
Always fast
02/14/2024
The doctor came in the room within minutes. He didn't seem rushed. He listened to my concerns. I felt very at ease with him.
02/14/2024
Everyone is very courteous
02/14/2024
I would highly recommend to family and friends
02/14/2024
She is very professional and knowledgeable and friendly.
02/14/2024
The registratiin personas was very polite and profesional
02/14/2024
It was quick and profesional both Doctor and staff
02/07/2024
Very friendly
02/06/2024
Very good
02/03/2024
Dr. Casillas was very informative. He answered all my questions and went over all my options.
02/03/2024
Dr. Casillas listened to my problems and asked appropriate questions about my symptoms. He explained everything in detail.
02/03/2024
The young man that took my vitals was very courteous.
02/03/2024
Your staff is very friendly and caring.
01/28/2024
Everyone is knowledgeable and friendly.
01/13/2024
Very satisfied
01/08/2024
All very well
01/08/2024
All Well
01/07/2024
Office staff is very efficient. I had filled in my information online so the getting in to the appointment was very quick.
01/07/2024
No concern.
01/07/2024
Dr. Casillas was very professional and listened well to my concerns. This was my first visit to the allergist so I had a lot of questions for the test that was suggested. He explained everything with confidence. He has a lot of patience to listen to my concerns. Very nice personality along with being professional.
01/07/2024
Evey time I visit the experience I excellent
01/07/2024
Visit was quickly expedited.
01/07/2024
Will recommend to friends and family.
01/07/2024
Always friendly,
12/27/2023
Dr. Casillas provides time and attention. I've had a persistent issue that has felt dismissed by a lot of other doctors but Dr. Casillas takes his time to go over my concerns.
12/25/2023
Excellent service
12/24/2023
Always on time, I go for weekly allergy shots and we are done in minutes. Staff is great and Sara who gives me my shots is always gentle.
12/24/2023
I have been shown the upmost care and concern for what is best for me. My allergies treatment was explained to me.
12/24/2023
Sara always has me make sure I have the correct injections. Always ask me if I had any reactions .
12/24/2023
I have recommended the doctor to several friends and they are now his patients.
12/24/2023
As long as i'm on time and I do my preregistration things move quickly.
12/24/2023
I will miss Sarah, she was always very friendly and good at her job
12/24/2023
Dr. Casillas was very helpful and I was very pleased with my visit
12/24/2023
Was very happy about the ability to see me so soon
12/23/2023
Great
12/23/2023
Very good
12/23/2023
Great visit
12/23/2023
Very professional
12/22/2023
One of my favorite providers. I'll be leaving El Paso soon and hope I.can find someone like Dr Casillas where I'm going.
12/22/2023
Actually got called in before my appointment time.
12/20/2023
Very efficient staff
12/17/2023
Everything went well.
12/17/2023
He is always friendly.
12/17/2023
I like coming to this facility.
12/17/2023
I was in and out in 20 minutes.
12/17/2023
Always followed procedures.
12/17/2023
Dr. Casillas is very mindful of my condition. He always answers my questions and summarizes everything we discussed before I leave to make sure we are on the same page and in agreement. I like that.
12/08/2023
Some time I can make scheduled appointment time, kindly they always work with me. They are wonderful doctor, nurses and staff s. Thank you so much
12/08/2023
I will always recommend dr. Cassias' staff to my friends and colleagues
12/07/2023
I always recommend Dr.Casillas to persons that need his professional care.
12/07/2023
Very friendly and professional
12/07/2023
Very caring , friendly and most of all professional.
11/20/2023
Dr Casillas and staff are very nice and professional. They care about the patients
11/20/2023
Very good
11/19/2023
I love that it's always a great experience. They are nice and professional.
11/17/2023
Good
11/17/2023
It was a good experience being my first time there.
11/10/2023
I already recommended Dr Casillas he is friendly and very attentive to listen to the problem one has
11/03/2023
Dr. Casillas is very knowledgeable and professional
11/03/2023
Everyone is very knowledgeable and professional.
11/03/2023
Good
11/03/2023
Very friendly and professional
11/03/2023
It's always very pleasant
11/03/2023
It was great and quick.
11/02/2023
All staff members were very helpful, welcoming, friendly and kind.
10/14/2023
All very gentle and efficient
10/13/2023
Rick was awesome
10/08/2023
All staff is friendly.
10/08/2023
All staff is very friendly and professional
10/08/2023
No bad experience. Very friendly staff
10/08/2023
The staff are great and all greet me by name. Easy to schedule and everything moves quickly
10/04/2023
Very friendly and attentive staff
10/04/2023
Very helpful staff
10/04/2023
Excellent service
10/01/2023
Staff was very friendly. Dr Casillas was great.
09/28/2023
Sarah is an exceptional nurse.
09/28/2023
Once your appointment is scheduled, everything else is smooth.
09/28/2023
I do appreciate the cleanliness of the facility and the safety measures of the office personnel to include the physician and nurse.
09/25/2023
Rick Duran is exceptional, professional
09/25/2023
Dr Casillas is such a caring and knowledgeable physician,
09/21/2023
Didn't have to wait long. In and out about an hour.
09/21/2023
Awesome service. Signed in, about 5 mins or so I got called in, off to taking vitals then to an examine room. Less then 5 minutes the Dr walks in. His a very good listener and comes up with a plan. Amazing service as soon as I walked in.
09/15/2023
I have been going for weekly allergy shots and have not had to wait for very long. The staff is really nice and friendly. Dr Casillas is wonderful and always willing to listen and help. I have recommended him to friends . I'm sure they will receive the quality care that I have.
09/15/2023
Sara gives me my weekly allergy shots and always makes me feel at ease. She is very patient and careful. I really appreciate that.
09/15/2023
I really like the appointment confirmation and check in. One less thing I have to worry about.
09/15/2023
Dr Casillas explained why I needed this treatment and will always listen to me.
09/15/2023
Staff is awesome! Very cheerful and friendly.
08/30/2023
All the staff is very courteous and friendly
08/30/2023
I am very happy with Dr. Casillas and his staff.
08/30/2023
All the staff is very efficient, professional and friendly
08/30/2023
I really am impressed at how well all the patients appointments are scheduled. The waiting area is never over crowded
08/28/2023
Never any problems with anything once I get in to the clinic
08/28/2023
A physician I trust who I believe really cares.
08/28/2023
Dr casillas and his staff are superb
08/27/2023
Very personable and professional.
08/27/2023
I trust Dr. Casillas. I find him to be focused on my care.
08/27/2023
All good!
08/27/2023
Very professional staff. Dr. Casillas is an excellent listener and totally engaged in my health.
08/23/2023
Great customer service
08/22/2023
Excellent experience!
08/22/2023
Awesome experience!
08/22/2023
Dr. Adrian Casillas is knowledgeable, professional, kind, and cares about his patients. He is an amazing doctor. His staff and nurse are friendly and helpful.
08/22/2023
Everyone is exceptional from the receptionist all the way to Dr. Casillas
08/22/2023
Every appointment is super fast.
08/22/2023
She is very courteous and pleasant.
08/22/2023
Dr. Adri?n is excellent!
08/22/2023
My nurse is always sweet, kind, and friendly.
08/21/2023
Excellent staff and service
08/21/2023
Dr is the best I have had. Wish he was my primary care and only dr I needed. My drive is a bit far but worth it to have a Dr who is knowledgeable, listens, and cares
08/21/2023
Fast to have me seen.
08/21/2023
Extremely nice staff
08/20/2023
All interactions with the care provider was very professional and courteous.
08/20/2023
Nurse Ricardo I think. It is always called very friendly and attentive excellent !!
08/20/2023
No delays or excessive waiting.
08/20/2023
Everyone was very friendly and courteous.
08/20/2023
Everything went as smoothly and pleasantly as possible.
08/19/2023
Didn't really notice where they washed their hands but everyone used gloves when needed.
08/19/2023
This medical office is the best I have ever been through, from front desk to room attending staff to the Doctor!
08/18/2023
Perfect.
08/18/2023
Great Docter. Very kind.
08/18/2023
Very satisfied. Top notch staff.
08/18/2023
Attentive and thorough
08/18/2023
I love the service
08/18/2023
Highly recommend.
08/15/2023
Terrific services.
08/15/2023
Made me feel extremely comfortable
08/15/2023
Thank you for all you do!
08/15/2023
Very nice and welcoming.
08/15/2023
The practice is an excellent, trained and prepared office.
08/15/2023
I am always received in a timely manner.
08/15/2023
He took my vitals quickly and professionally.
08/15/2023
Immediately assists when I arrive. Very helpful in giving me private attention until she has registered me.
08/15/2023
Felt very comfortable very friendly and listen to my concerns also answered all my questions
08/15/2023
Dr Casillas came highly recommended. He is a straight shooter and exactly what I was looking for. He really solved a medical mystery for me and I appreciated his friendliness and efficiency. Great Dr!
07/13/2023
My injection serum needed to be refilled to continue with my treatments. Great professionals at this office.
07/13/2023
Dr Casillas and his staff are hard working professionals.
07/13/2023
Sarah is courteous and treats patients with respect.
07/12/2023
Very happy with Dr. Casillas
07/12/2023
Always very friendly and professional
07/12/2023
Dr. Casillas and staff are the best. With the upmost professionalism and care
07/09/2023
All staff seemed very efficient
07/09/2023
Everything is well cleaned
07/09/2023
Very happy with everything
07/09/2023
YES I would recommend it!
07/09/2023
Dr.Casillas is an excellent immunologist.
07/09/2023
All very efficient
07/09/2023
Excellent service!
07/08/2023
Always caring as to my previous cisit
07/08/2023
Staff and doctors are all caring and deal with each patient individuallly
07/07/2023
I like everyone there from Dr Cassilas to the nurses and receptionists
07/07/2023
Staff are friendly and recognize me
07/07/2023
Friendly and professional
07/07/2023
I am usually called back on time or earlier
07/07/2023
Staff is very friendly , helpful and professional
07/07/2023
Everything is good
07/07/2023
Very professional
06/11/2023
So far I've had a great experience with Dr. Casillas.
06/11/2023
I didn't go have to wait. They tok me in right away.
06/11/2023
He was very attentive and listed carefully.
06/11/2023
Dr. Casillas gave me a lot confidence and hope for my condition. He really showed that he cares and told me he will be there with me every step of the process.
06/10/2023
The staff was very refreshing and courteous.
06/10/2023
Wait time was fast. Staff was awesome.
06/10/2023
My experience was a very good one.
06/10/2023
It was good to feel listened to.
06/09/2023
I highly recommend this practice.
06/09/2023
Very knowledge and caring Doctor.
06/09/2023
Excellent care and caring team.
06/09/2023
Fantastic.
06/09/2023
Great teamwork.
06/09/2023
Follows protocols.
05/24/2023
E had occasions when they attend me up to 10 min. Before the appointment and I have never stayed more than half an hour. They are excellent
05/24/2023
Extraordinary employees. Especially Dr. CASILLAS and RICARDO the nurse. I am very happy for the professionalism of all the staff. Thanks a lot!
05/24/2023
As I said before, Ricardo and the other girls are extraordinary.
05/24/2023
They always explain in detail all the pros and features of any medicine or procedure.
05/21/2023
I always feel very confident and comfortable with Dr .Casillas and staff .
05/21/2023
Very friendly, excellent service from everyone.
05/21/2023
Very professional.
05/21/2023
Very professional
05/06/2023
Everyone was very niice and profesional.
05/06/2023
The onlinecheck in is very convenient.
05/03/2023
All were courteous, professional and caring.
05/03/2023
Caring and professional
05/03/2023
Of the three allergists I've been to, this doctor has been the most informative and caring. I felt like he was truly concerned about my issues and listened to me. He is the first to prescribe some ointments for my nose.
05/01/2023
Good
04/30/2023
Love Dr Casillas his very good and very understanding.
04/30/2023
Wonderful people
04/22/2023
Very friendly staff
04/22/2023
Dr. Casillas is caring, helpful, knowledgeable, and professional.
04/22/2023
Dr. Adri?n Casillas and his staff are warm, welcoming, and professional.
04/16/2023
Always a wonderful experience in this office
04/12/2023
Staff is very professional
04/11/2023
It was a good experience.
04/11/2023
Good experience with my visit.
04/11/2023
Staff and doctor very professional and friendly.
04/11/2023
All very clean.
04/11/2023
Very friendly
04/02/2023
Dr. Casillas is the only one that caught my white blood count compared to all of the other Specialists that I have seen.
04/01/2023
Got it fine
04/01/2023
Fun
04/01/2023
You guys are great
03/30/2023
Excellent service
03/30/2023
Very friendly
03/30/2023
Nurses are always very compassionate and understanding
03/30/2023
Excellent service and very attentive staff.
03/30/2023
Very professional staff
03/30/2023
There is a lot of discretion
03/30/2023
It all starts from the moment you walk into the clinic. Excellent customer service and medical staff is very professional and compassionate
03/30/2023
Dr. Casillas, is a great doctor! Provides me with the best medical care and treatment
03/27/2023
Everyone was pleasant to talk to
03/25/2023
Excellent service and professionalism.
03/25/2023
Great physician.
03/24/2023
Follows protocol in accordance with HIPPA.
03/24/2023
Very effective which yields for a pleasant visit.
03/24/2023
Pleased with the provider.
03/24/2023
Will definitely recommend.
03/24/2023
She's absolutely great at her job and it is evident that she enjoys working there.
03/24/2023
Rocio is very helpful and accommodating when it comes to scheduling appointments.
03/16/2023
Dr. Casillas has always acknowledged us and has always treated us with respect.
03/16/2023
Front office staff Rocio is world class. Very professional and super nice.
03/16/2023
Medical assistant that gives my daughter her shot is awesome. Super nice and ver knowledgeable.
03/16/2023
Ms Tarango very compassionate.
03/16/2023
Everyone in that office is very professional and kind
02/28/2023
Excellent assistants! Whether I'm there for my allergy shot or call a concern in over the phone, I am greeted and treated with respect. Regardless of what type of day they are having, I'm am always greeted with a smile and am asked how I am doing!
02/28/2023
Each time I have contact with Dr Casillas or his staff, I receive nothing but genuine conversation, courtesy, and professionalism. I am extremely pleased that I selected Dr. Casillas as my allergist; he is an outstanding physician, takes his time to explain, and includes me in my plan of care. A true gem!
02/28/2023
As stated before, am beyond please at the selection I made with Dr. Casillas.
02/24/2023
Online registration prior to appointment was good.
02/24/2023
Dr listened and took good notes.
02/19/2023
Very happy with the knowledge of technician and nurse.
02/19/2023
I would recommend to my family and friends.
02/19/2023
They were always attentive to our needs.
02/19/2023
Excellent!
02/19/2023
Excellent service
02/19/2023
If I recommend it.
02/18/2023
Excellent service
02/18/2023
They explain very well
02/18/2023
Very friendly
02/18/2023
They take time to explain
02/17/2023
Exceptional and courteous
02/17/2023
Exceptional
02/17/2023
Excellent
02/17/2023
Excellent Medical Group, from front desk to medical assistants. Dr.Caslillas has put an exceptional team together. His team is a reflection of his care he provides, prompt, caring and very knowledgeable. I am extremely pleased with his care, thoughtfulness and knowledge he possesses. Anyone that needs an Allergist needs to se Dr.Casillas. Thank you
02/17/2023
Exceptional Experience
02/17/2023
Exceptional experience
02/16/2023
Love the fact you go in and out very quick, not like other doctors offices where are you sit and wait.
02/02/2023
Very good
02/02/2023
Good
01/28/2023
Sarah is a wonderful nurse and makes the experience a good one.
01/20/2023
Dr. Casillas is caring and takes time to treat you right.
01/15/2023
Excellent experience. Highly recommend Dr. Casillas
01/14/2023
Dr Casillas reaffirmed my issues which I feel like other doctors have dismissed. I finally feel heard and that there is a plan for treatment moving forward. So thankful to have found him and have him as my doctor!
01/11/2023
Front desk and staff are very professional and friendly.
01/11/2023
Always seen on time would highly recommend.
01/11/2023
Always courteous and friendly.
12/22/2022
Dr. Casillas takes his time to assure all my questions are answered and explains things in a clear and through manner
12/20/2022
Everyone is so friendly receptionest knows me and notices when I arrive
12/13/2022
The experience is always very good. Never had any issues. Everyone is so professional
12/08/2022
Dr casillas is an awesome doctor very easy to understand and has great bedside manners
12/08/2022
Rick is always very nice and easy to talk to
12/08/2022
Everyone in the office is so very nice
12/08/2022
Receptionist was very polite and friendly
12/08/2022
Very efficient
12/03/2022
Dr. Very friendly, and spoke in my language, Spanish.
12/03/2022
I found everything very good excellent service.
12/03/2022
Very good.
12/03/2022
It was good.
11/30/2022
I'm told to read the label on my medication and what arm the injection will be first. That is great so there is no errors.
11/30/2022
Glad I went to Dr. Cassillas office
11/30/2022
Experience was very good as stated.
11/30/2022
Always professional.
11/21/2022
Pleasant experience
11/21/2022
Very friendly staff
11/21/2022
Very professional staff
11/21/2022
Excellent service and very attentive staff
11/12/2022
On line registration very easy and convenient
11/10/2022
Easy check-in and short wait-pleasant staff experience.
11/10/2022
A wonderful experience.
11/10/2022
So glad to be a new patient under the care of Dr. Casillas
10/30/2022
Nurses go out of there way to help and are extremely nice.
10/30/2022
Awesome
10/30/2022
Would definitely recommend he is 10 out of 10 best doctor I've ever had
10/30/2022
No issues
10/30/2022
Professional
10/30/2022
Will be back
10/30/2022
Best doctor I've ever had. He will go out of his way to help you and spend time talking with you about your health concerns. We love him
10/30/2022
Efficient Friendly and pleasant helpful environment
10/28/2022
Easy
10/28/2022
Great staff and doctor
10/26/2022
Went well.
10/26/2022
Everything went well. See
10/26/2022
She was good, polite, caring.
10/13/2022
Always very professional and knowledgeable
10/13/2022
I've always had a good experience awesome staff and doctor.
09/11/2022
Went very well.
09/02/2022
Love Dr.Casillas. He is one of my favorite doctors. Always goes above and beyond.
08/29/2022
Excellent staff and physician
08/24/2022
Dr.Casillas is the best
08/24/2022
Totally recommend this practice
08/24/2022
The receptionist is very helpful
08/24/2022
The MA is very friendly and makes me feel comfortable
08/24/2022
Dr.Adrian Casillas is very attentive towards his patients and is very knowledgeable at his work.
08/18/2022
I was very pleased and impressed with Dr. Casillas. He was very friendly and attentive. There was no rush and I really felt I had the opportunity to explain myself to my satisfaction. I really felt at ease and really felt he LISTENED to me. I look forward to my next visit to go over my subsequent allergy test.
08/15/2022
Very attentive and helpful
08/15/2022
Excellent service and staff
08/15/2022
Excellent staff
08/15/2022
Very friendly staff
08/15/2022
Excellent service
08/15/2022
Speed and kindness
08/11/2022
The staff has always been very careful I too have not stopped wearing a mask or following the guidelines
08/11/2022
Dr casillas is amazing going thru a year plus allergy treatment he has always been helpful kind and very caring awesome dr
08/06/2022
Definitely will recommend to others
08/06/2022
Very polite- friendly - good experience
08/06/2022
In & out , faster than what I expected
08/06/2022
Excellent experience
07/31/2022
The wait time too be called and receive my allergy shots was quick. Rick is efficient and effective. He provides great service every time.
07/31/2022
I have been very pleased with Dr. Adrian Casillas and the level of service. He possesses vast knowledge and experience in his dedicated field.
07/31/2022
Despite internal opportunities, the service that Dr. Adrian Casillas provides is exemplary.
07/31/2022
Rick always displays a positive, friendly and respectful demeanor.
07/30/2022
Dr Casillas and his staff have always been courteous and attentive to my medical needs.
07/21/2022
Excellent service and medical practice
07/21/2022
Dr Casillas was helpful and thorough
07/20/2022
Excellent doctor and staff
07/20/2022
Dr. Casillas is amazing. I highly recommend him.
07/17/2022
Everyone has always been extremely curteous, professional and friendly.
07/17/2022
Wonderful!
07/15/2022
RICK IS AMAZING!!!
06/19/2022
Over all very good
06/19/2022
Very professional.
06/19/2022
The best of staff .
06/19/2022
Good service
06/19/2022
Good
06/19/2022
Office staff always very professional and friendly.
06/19/2022
The best of nurse always very professional and friendly.
06/19/2022
Never waited a long time .
06/19/2022
IAM always very well taken care of .
06/16/2022
Very professional and friendly staff.
06/16/2022
Always a wonderful experience.
06/16/2022
Dr. Casillas is very knowledgeable and professional.
06/16/2022
I would highly recommend the practice.
06/16/2022
Everyone is very professional and attentive
06/16/2022
It's always a very good experience both with doctor and nurses. Front desk is very courteous and friendly.
06/11/2022
Attentive and straight forward
06/04/2022
Neve any issues with MAs. Excellent service!
06/03/2022
Very courteous and helpful staff.
06/03/2022
It was helpful to register online.
05/28/2022
Good experience
05/25/2022
Dr. Casillas was so wonderful. He did an outstanding job of explaining the plan of care, and hearing our concerns. I am so impressed by his wonderful bedside manner and thoroughness.
05/19/2022
Front receptionist was very courteous and helpful. Waiting area is very pleasant.
05/19/2022
Best overall experience of any doctor visit.
05/19/2022
Wonderful doctor. I love seeing Dr. Casillas
05/19/2022
The doctor was friendly and attentive.
05/19/2022
All personnel were very professional and pleasant.
05/19/2022
Best doctor visit ever, would highly recommend.
05/19/2022
The nurse/assistant was very courteous and attentive.
05/13/2022
Excellent service and very attentive staff
05/13/2022
Appointments without any delay
05/13/2022
Friendly and helpful staff
05/13/2022
Excellent service
05/13/2022
Everything is very good
05/07/2022
Very friendly staff and dr very professional
05/04/2022
All staff was cordial and welcoming.
05/04/2022
Front desk staff fantastic!! Very professional and courteous.
05/04/2022
Great bedside manners. Doctor was extremely courteous and understanding of my medical condition. Would highly recommend to anyone in need.
04/27/2022
This was the initial visit. Just talked of the symptoms of my rash, and the possibilities of why they exist. Pretty straight forward. No more and no less.
04/27/2022
Professional, quick, knew the job
04/27/2022
A good experience with the administration, no problem.
04/23/2022
Lady in the front is super nice and understanding
04/17/2022
I feel confident in recommending Dr. Adrian Casillas.
04/17/2022
Both Amy and Dr. Adrian Casillas provided exceptional care.
04/17/2022
The staff takes all necessary precautions to protect my well being.
04/17/2022
Amy took the time to inform me about the delay and explain why I needed doctor approval.
04/14/2022
Jackie has always been very friendly and respectful
04/14/2022
I have received great service every time I go!
04/09/2022
As I stated earlier, I trust Dr. Casillas and his staff.
04/09/2022
Good
04/09/2022
Great job.
04/09/2022
It was great.
04/08/2022
They allAre still wearing masks and practice great hygiene
04/08/2022
Dr casillas and staff are excellent professional and very helpful
04/08/2022
Reception and Fred (tech whom gave shot) were awesome and very accommodating.
04/08/2022
Reception has been great at working with me and my unpredictable schedule.
04/08/2022
Dr casillas and nurses always explain everything
04/07/2022
Great office and fantastic Doctor
04/07/2022
Good as can be
04/05/2022
Nurse is very pleasant.
03/28/2022
Have I have an excellent doctor.
03/28/2022
Excellent staff and very helpful. Especially when I went through COVID.
03/28/2022
I have recommended this office to my. Family and friends.
03/28/2022
Excellent staff
03/28/2022
Have no issues
03/28/2022
Absolutely no issues.
03/26/2022
Enjoyed my visit
03/26/2022
He listened to me completely understood
03/22/2022
Dr. Casillas is an outstanding doctor that has provided me with great service.
03/21/2022
Didn't have to wait long there was another patient before me
03/21/2022
We thank Dr Casillas and staff for their professionalism. It is very nice to have a doctor who listens to his patient's concerns. We are very please with Dr Casillas and staff. Thank you
03/21/2022
Dr was concern and ready to help me out on my issue.
03/21/2022
Online schedule was easy and fast
03/21/2022
We are very happy with Dr Casillas
03/17/2022
If I would recommend them 100%
03/17/2022
Very friendly all staff
03/17/2022
Very careful and very clean everything
03/17/2022
All very well I have nothing to comment on.
03/17/2022
Everyone in the office was very friendly very professional thanks
03/17/2022
Excellent service
03/16/2022
Staff is very friendly
03/16/2022
Dr. Is friendly and concern about my allergic reaction.
03/09/2022
The staff was very courteous and expedient
03/07/2022
Thank you for your attentiveness and politetness
03/07/2022
This was one of the fastest doctor visits I've had in El Paso in terms of wait time to see the doctor.
03/05/2022
Great experience!!
03/04/2022
The doctor is very professional responds to all our concerns and advises us on the issues we need
03/04/2022
Everything is very well programmed for patient satisfaction and comfort
03/04/2022
Very kind to my son attended him with a lot of patience and professionalism
02/26/2022
Rick is great very caring
02/26/2022
Excellent care and staff is great.
02/25/2022
Best experience I've ever had with a medical provider. Great team, doctor, and management.
02/17/2022
We were very well taken care of I have no complaints all very well
02/17/2022
Not bad
02/17/2022
Everything is fine
02/17/2022
All very well
02/16/2022
Not bad
02/15/2022
I thought the process was easy and I really felt my time was valued.
02/15/2022
Staff was friendly and I did feel like they listened to me.
02/15/2022
I really liked my first visit with Dr. Casillas. I felt he is really here to help me and resolve my problem.
02/15/2022
I've already recommended to my husband.
02/15/2022
I register online which helped expedite the process.
02/12/2022
Listen to our doubts and clarify them
02/12/2022
Excellent service and staff
02/12/2022
Fast service
02/12/2022
Excellent service
02/12/2022
Very friendly staff
02/05/2022
Dr. Casillas and staff were great. Everyone was extremely nice, communicate, and make you feel comfortable. Dr. Casillas took his time to explain everything and had a great sense of humor to make my daughter feel at ease.
02/05/2022
Dr. Casillas is a very caring doctor. He's very knowledgeable, he listens, and he explains things regarding diagnosis/treatment. He's very friendly, professional, and caring. He's one of the best doctors I've ever seen.
02/03/2022
I'm already recommending them
02/03/2022
Everyone does their job very well
02/03/2022
I am very pleased to have chosen this clinic
02/03/2022
Very friendly and very efficient all the staff
02/03/2022
Everything very clean
01/31/2022
DEFINITELY a GREAT Dr in your group!
01/31/2022
Everyone did a great job. All staff was courteous & helpful. The Dr. Was exceptionally good & listened well to my issues & made me feel my issues were well addressed.
01/14/2022
Excellent
01/12/2022
So easy
01/12/2022
This is the best staff I ve ever had
01/12/2022
Very friendly excellent service
01/12/2022
Very friendly and courtesy
01/12/2022
Both medical assistant and doctor are amazing
01/12/2022
I travel 2 hours because the care is so amazing
01/12/2022
Very good quality very good staff very friendly
01/12/2022
Very friendly everyone
01/08/2022
Dulce is very professional I like her
01/05/2022
The staff here is the best
01/05/2022
Dr casillas came out to the car to talk to me and give me my results
01/05/2022
Dr casillas and his staff are amazing very helpful and professional
01/05/2022
I wish all drs office had the staff and dr that this office does
01/05/2022
Everyone was kind, helpful and caring. Wait time was great and Dr. Casillas is excellent!
01/05/2022
The on line registration is a little difficult but drs staff is always very helpful
01/05/2022
Dr. Casillas was so kind, patient, and thorough. He took the time to sit and talk to me about my symptoms. He walked me through options for treatment and made me feel at ease about our next steps. In no way did I feel our visit was rushed or unimportant. I would recommend this practice to family and friends.
01/04/2022
Every provider I encountered listened and answered my questions. It was a very comfortable feeling
01/04/2022
Staff worked very well together and communicated. Good to see.
01/04/2022
Registration staff was very nice helpful and courteous.
12/17/2021
This is a clean facility who follows all CDC guidelines.
12/17/2021
Rick is an excellent nurse.
12/17/2021
Very professional & caring
12/17/2021
He was very informative & friendly
12/17/2021
He was very patient & kind he answered all my questions & concerns
12/17/2021
Dr. Adrian Casillas and his nurse are exceptional caretakers.
12/17/2021
Great staff
12/17/2021
It was fast
12/16/2021
Jacqueline Is very nice and accommodating as well is "I believe his name" Richard
12/16/2021
Provider is very knowledgeable regarding various allergies and treatment for allergies.
12/16/2021
Safety was practiced at all times.
12/16/2021
Will be recommending this practice.
12/16/2021
Very good clinic atmosphere overall.
12/16/2021
Staff, including doctor were courteous and professional.
12/16/2021
Nurse assistant was very knowledgeable and helpful.
12/16/2021
Very accommodating personnel that work there!
12/16/2021
Enjoyable to go there
12/16/2021
Always organized
12/10/2021
From the receptionist to the doctor ! Great Job :)
12/03/2021
Wait time was better then other places
12/03/2021
Special appreciation to Rick and your lovely receptionist who very gracious.
11/24/2021
Staff is ver professional and attentive.
11/24/2021
Dr. Casillas is very informative and professional.
11/24/2021
Very Good experience
11/24/2021
Very good experience
11/24/2021
Always very caring
11/20/2021
Overall very good
11/20/2021
Very efficient
11/20/2021
Good
11/20/2021
Very good
11/18/2021
Excellent
11/18/2021
Not bad
11/18/2021
Good
11/13/2021
Very professional and friendly staff. They always have answers to my questions and are accommodating to my requests.
11/13/2021
Great staff.
10/30/2021
Overall this was my second visit with two different physicians or nurse practitioners and both times experiences have been positive.
10/30/2021
He was great. Listened to me go on and on describing my symptoms..
10/30/2021
First time seeing an allergist. Would recommend.
10/30/2021
Clean facility and friendly staff.
10/29/2021
Attentive and helpful Doctor and staff
10/29/2021
Excellent service and very attentive staff.
10/29/2021
Very professional
10/28/2021
Very friendly service
10/28/2021
All very well
10/28/2021
I am so glad I chose this clinic for my allergy problem
10/28/2021
I'm going to keep filling
10/28/2021
Very friendly receptionist, helped me fill out the registration form ah' and I keep the sweater which I forgot thank you very much!
10/28/2021
Good service
10/24/2021
Dr. Casillas was easy to talk to, he explained many factors that he felt could be contributing to my ongoing problems, and gave a clear explanation of his plan for testing, diagnosing and treating me. It gave me hope!
10/20/2021
Always been treated with kindness
10/20/2021
Excellent service
10/19/2021
Great experience!
10/19/2021
Jackie is an excellent receptionist!
10/19/2021
Excellent nursing assistant. Very caring and knowledgeable.
10/19/2021
Almost no waiting time. Well organized and hard working staff that cares.
10/18/2021
Rick was very professional and showed concern for my condition. Got me in to see Dr the following morning after I called.
10/18/2021
I don't usually rate the highest score across the board but Dr Casillas, his MA, Rick and the office staff are all exemplary.
10/16/2021
Good
10/11/2021
Went very well
10/09/2021
We had a great experience with everyone
10/06/2021
Highly recommend! Thank you everyone!
10/06/2021
The staff always provides me with excellent patient service
10/06/2021
I appreciate Dr. Casillas for his compassion, patience and understanding towards my medical needs. Battling with chronic sinus can be overwhelming. Dr.Casillas has been my saving grace.
10/06/2021
Medical assistance are always very compassionate towards my medical needs. Rick ,always let's me know that everything is going to be ok
10/04/2021
Dr Casillas always very professional and attentive and patient for questions
10/04/2021
Very friendly and courteous
09/30/2021
I always recommend dr casillas
09/30/2021
Dr casillas and his entire staff are awesome
09/30/2021
Probably the most efficient medical office I have ever visited.
09/23/2021
I have already recommended this practice to several people.
09/23/2021
Staff is very friendly and the atmosphere is very welcoming.
09/16/2021
Efficient
09/16/2021
Everyone is and has always been very friendly!
09/16/2021
They are very nice people
09/04/2021
We have truly enjoyed all of the staff.
09/04/2021
All staff is great.
08/24/2021
Excellent service
08/20/2021
Rick is outstanding . Very knowledgeable
08/20/2021
Outstanding office highly qualified people working there. Very nice environment
08/20/2021
I have been seeing Dr. Casillas for a autoimmune dx. He is a excellent Doctor very caring and knowledgeable
08/20/2021
All the staff is very friendly plus Dr. Casillas is an amazing Dr. Highly recommend Dr Casillas
08/13/2021
Dr. Casillas never seems rushed when he steps into the exam room. He listens to my concerns, we discuss my plan of care, and he devises a treatment plan with me.
08/13/2021
All staff very nice and helpful.
08/12/2021
Excellent Doctor and Staff!
08/12/2021
The receptionists are very friendly and professional.
08/12/2021
The medical assistants are courteous and friendly.
08/12/2021
Dr. Casillas, is very professional, friendly and what I like most about him is that he has bed side manners. He's always taken his time to answer any questions I have regarding my son. Thank you!
08/05/2021
It was my first visit I need more time to know the doctor and his procedures ,but so far so good!
08/05/2021
Very polite and professional staff.
07/30/2021
Excellent customer service.
07/30/2021
Ricardo is an exemplary of knowledge snd good customer service
07/21/2021
Courteous
07/21/2021
Courteous staff
07/18/2021
Great doctor
07/09/2021
Would definitely give a very high recommendation for this Doctor and staff.
07/09/2021
Dr. Casillas is very through and explains and certainly llitenes to your concerns.
07/09/2021
Explains and listened to all concerns.
07/09/2021
Definitely recommend.
07/05/2021
Good experience
07/04/2021
Very positive experience
07/01/2021
Dr casillas and his staff are very professional and awesome to me
07/01/2021
I have been going to this clinic for years and Highly recommend them
06/27/2021
doctor casillas and his staff are one in a million. caring and wants wants to give 100% in caring for their patients
06/27/2021
no bad experience, always excellent
06/27/2021
never have had a bad experience
06/27/2021
never had a bad experience, always good
06/27/2021
always informative, friendly and professional
06/27/2021
always professional
06/26/2021
staff is the best
06/26/2021
awesome staff
06/20/2021
Nice folks their!
06/20/2021
Well prepaired for visit and all works well...
06/20/2021
Online availability is very good
06/20/2021
Everyone is very friendly
06/19/2021
awesome
06/08/2021
He was well informed and asked if I had questions. I proceed to ask questions and he responded with care and knowledge.
06/08/2021
Assisted me quickly and asked to wait for my name to be called. Very professional and smooth entry.
06/08/2021
Excellent
06/08/2021
Their process was excellent.
06/08/2021
All was done with the patient in mind.
06/08/2021
Everything went well
05/23/2021
I enjoy coming here and being treated by Dr. Casillas, he is very courteous and knowledgeable and great to talk to
05/23/2021
staff at desk very courtious and helpful and HAPPY/ also the tech was the same, they all treat me as family. I Like That!!
05/19/2021
good
05/19/2021
excellent experience
05/18/2021
liked the Doctor very much
05/17/2021
great care! wonderful staff!
05/17/2021
great office staff and awesome Dr Rosales and Dr Casillas
05/17/2021
nice office, great personnel and overall good experience.
05/17/2021
caring person.
05/17/2021
good overall!
05/12/2021
very good experience
05/12/2021
Staff were excellent Office manager was wonderful and very helpful.
05/12/2021
I was very grateful that they were able to see my daughter in very short notice and they were extremely helpful
05/12/2021
I will definitely recommend this Dr and office
05/12/2021
excellent staff and very courteous
04/29/2021
wonderful staff and Dr. Casillas is the best
04/29/2021
I'm recommending Dr Casillas to everyone
04/29/2021
Denise and Ricardo are excellent!! The entire staff is very professional and extremely friendly.
04/29/2021
Dr Casillas is the best doctor and his entire team is wonderful.
04/21/2021
always good
04/21/2021
Rick does an excellent job coordinating care
04/21/2021
excellent knowledgeable staff!!
04/21/2021
excellent doctor
04/17/2021
amazing people!
04/17/2021
amazing experience
04/16/2021
Everyone was professional and respectful.
04/15/2021
Very good safety measures. I feel safe
04/15/2021
Doctor and staff are extremely friendly.
04/15/2021
good
04/15/2021
I recommend this doctor and office all the time.
04/15/2021
always a good experience with staff and doctor.
04/15/2021
I highly recommend this practice.
04/15/2021
I don't have to wait very long to get my allergy shot. The physician assistant is great. The front desk staff is amazing too.
04/15/2021
goof
04/15/2021
The assistants are wonderful, respectful and very hard working!
04/15/2021
excellent
04/15/2021
excellent hospitality
04/15/2021
Excellent staff.
03/18/2021
office staff is very efficient and friendly. I have never had a bad experience.
03/18/2021
I have never had a bad experience and I have recommended this practice to my friends.
03/18/2021
very clean
03/18/2021
I have always had excellent service.
03/18/2021
nurse listens and responds
03/09/2021
love this place excellent people
03/09/2021
excellent
03/09/2021
good
03/09/2021
First time in this office however it was a good experience.
03/09/2021
she was awesome
03/09/2021
good experience
03/09/2021
Good experience
03/06/2021
good
03/06/2021
Dr.Casillas is a godsend!
03/06/2021
Great staff. Friendly, courteous and professional.
02/27/2021
There OBVIOUSLY was great concern for me and getting my situation and need met
02/27/2021
I rate the answers GOOD, only because I believe there is always room for improvement.GREAT Dr visit!!!
02/27/2021
I would rate these answers VERY GOOD, but again, I believe there is always room for improvement
02/22/2021
exceptional doctor, understanding and very professional
02/22/2021
all very good - excellent
02/22/2021
very courteous & professional
02/22/2021
no wait times , excellent service
02/22/2021
excellent experience
02/22/2021
top recommendations
02/09/2021
Each team member went the extra mile.
02/06/2021
it was a pleasant visit for a medical visit in El Paso
02/06/2021
A good visit
02/06/2021
A good experience
02/04/2021
the staff has provided excellent care and have helped me with the schedule that was requested. Tremendous staff !
01/29/2021
Rick is great!
01/27/2021
Great experience. Staff was great and so was Dr. Casilla.
01/27/2021
already recommended Dr. Casilla to friends.
01/22/2021
I recommend this place to people all the time
01/22/2021
Everyone is very friendly and nice
01/22/2021
the nurses are always amazing
01/22/2021
Dr. Casillas is very knowledgeable, understanding, and very nice. he always takes the time to answer all my questions and concerns. And the only one that has been able to cure me.
01/18/2021
no problem
01/18/2021
excellent
01/18/2021
very nice
01/18/2021
great!
01/18/2021
good overall and thorough
01/18/2021
given Covid restrictions it was good
01/16/2021
great everything!
01/16/2021
keep up the great work
01/15/2021
great experience.
01/11/2021
great
01/11/2021
Great protection for patients, staff it makes me comfortable because they care.
01/11/2021
excelente doctor i have told family an friends if they have allergies to go see Dr. A Casillas
01/11/2021
I have told my family members and friends if they have allergies to go see Dr.A Casillas his great.
01/09/2021
I really liked the way the Dr showed intrest and care about my situation, how he took the time to find out what was going on.
01/09/2021
Totally recommended the clinic and Dr already
01/09/2021
over all a great clinic
01/09/2021
They did a great job
01/09/2021
always great service
12/24/2020
Everyone is always very nice and professional. Front office staff is great!
12/23/2020
There were no delays so #2 is N/A.
12/21/2020
good experience
12/20/2020
MA sterilized pen so I could sign paperwork, very thoughtful and considerate
12/19/2020
i have recommended Dr Casillas and his Team to my personal family and friends.
12/19/2020
Dr Casillas is one of the smartest and caring physician I know.
12/19/2020
the medical assistant is extremely bright and very helpful
12/19/2020
all the staff used hand sanitizer prior to any direct contact with me. which I appreciate since I am immuno suppressed.
12/19/2020
all the staff is very friendly and attentive
12/19/2020
i was able to get next day appointment
12/11/2020
Everyone was Super friendly and helpful. I called the office in the afternoon about some questions I had regarding my appt from the morning and the girls we're very courteous and helpful. Thank u.
12/04/2020
Dr. Casillas was very understanding and took the time to explain to me my concerns. I really liked Dr. Casillas's care. He really showed interest in helping me.
12/04/2020
Everyone was very courteous and helpful.
11/26/2020
great service and very accommodating .
11/21/2020
excellent experience, from office staff to physician
11/21/2020
good experience
11/06/2020
I am very please with all the staff.
10/22/2020
clean friendly environment
10/15/2020
The physician as well as the office staff are always very courteous and professional. I take my mom with me for both of our appts. I appreciate their patience and wonderful customer service.
10/15/2020
Dr. Casillas answers all of our questions and truly cares about his patients.
10/15/2020
The best
10/15/2020
there is never a wait time.. Rick gets us in quickly and is very thorough
10/09/2020
always professional
10/07/2020
SERVICE HAS ALWAYS BEEN PROMPT AND COURTIOUS
10/03/2020
Very friendly and pleasant.
10/03/2020
Dr. Casillas was very patient and attentive to my complaints. Explained everything in detail what he thought might be the issue with my ear problems. He took his time and made calmed my worries.
10/03/2020
I would definitely recommend this doctor to everyone that is having sinus or allergy issues.
10/01/2020
great
09/25/2020
great experience
09/19/2020
A wonderful experience!
09/19/2020
Quickest appointment i have had in years!
09/12/2020
Office is very clean, staff is very courteous and professional.
09/12/2020
Dr. Casillas is very professional and always shows compassion for patients. He's knowledgeable and makes sure the patient understands and agrees with the course of treatment. I have highly recommended him to several friends and family.
09/02/2020
I always have a good experience with the overall staff.
08/22/2020
DR. Was very caring and attentive very satisfied.
08/22/2020
Our initial wait time fell far below my standards, however the quality of care and the time that Dr. Casillas spent with my child far exceeded my expectations
08/22/2020
All good.
08/21/2020
No problems.
08/21/2020
Always a great experience quick and easy.
08/21/2020
Always a good experience.
08/21/2020
No problems as usual.
08/07/2020
Rick is by far the best !
08/07/2020
Everything is top notch here!
08/07/2020
Wish there were more like this office.
08/07/2020
Always feel special here and would recommend to anyone in a heart beat!
08/06/2020
I've already been recommending Dr. Davis & will fo the same for Dr. Casillas
08/06/2020
First time I see Dr Casillas. i miss Dr. Nicole Davis. both awesome doctors & courteous staff. Appt was a great experience.
08/06/2020
she is great with kids so kind & friendly
08/06/2020
Definitely recommending practice
08/05/2020
Very Friendly & courteous staff
08/05/2020
Very Friendly environment.
08/05/2020
We didn't wait very long it was quick.
08/05/2020
He was very informative & patient with my kids & I
08/05/2020
The Dr answered all my questions & concerns. He was very kind & friendly, knowledgeable. Also very patient with my sons & I liked that he interacted with them also. Excellent service!
08/05/2020
Very Professional
08/04/2020
Always good!
08/04/2020
I didnt see Dr. casillas this time but he is always amazing.
08/04/2020
They are always amazing here!
08/04/2020
I love Rick! He is fabulous!
08/01/2020
Rick, is always quick and very attentive when giving my monthly injections.
07/24/2020
Dr Casillas has always been straightforward and professional.
07/24/2020
due to my coughing in the lobby, they immediately isolated me in one of the waiting rooms which I appreciated.
07/24/2020
I was done in less than an hour.
07/24/2020
very courteous as I explained my symptoms.
07/24/2020
very friendly
07/24/2020
teamwork was obvious
07/20/2020
Dr.Casillas is an awesome doctor.
07/18/2020
good experience
07/16/2020
Clean facility. Very professional staff.
06/22/2020
I have been coming to the clinic for almost a year. Previous visits I had only seen the NP (Nicole) but she has been removed from this office -- please consider bringing her back as she is extremely competent and good in this particular practice setting. I saw the Dr (Dr Casillas) for the first time since becoming a patient here. He was great. Very kind, friendly, knowledgeable, and willing to spend time to discuss treatment / progress.
06/15/2020
good experience
06/15/2020
good experience!
06/15/2020
excelente experience like always
06/15/2020
excellent service, the team is kind and the doctor always pending of his patients
06/12/2020
Staff is very friendly & professional.
06/12/2020
Doctor was very friendly, knowledgeable, very courteous.
06/08/2020
very good experience very friendly
06/08/2020
excellent doctor he explained everything he had planned for me
06/08/2020
very good experience
06/04/2020
The staff and physician have done a great job with following safety practices before the pandemic and especially during the pandemic.
06/04/2020
I have and will continue to recommend this physician.
05/31/2020
I realize in this time of COVID19 - everything must be exceptionally precise.
05/15/2020
great and helpful experience
05/14/2020
GREAT!
05/14/2020
Dr. Casillas is the best. He has been my doctor for a long time. He takes time with me. He listens to me, and answers my questions. He makes me feel at ease. Great rapport. Great bedside manner.
05/14/2020
Everything was excellent! Dr. Casillas is the best. He takes time with me. He listens to me,.and answers my questions. Rick is outstanding. He also takes time with me and answers all my questions. He is impeccably dressed. They take care of every detail , and the cleanliness is outstanding. Denise is good. Great customer service!
05/14/2020
Please bring back the rest of this team,Nicole Davis, Paola, Denise, and Erika. They make.an EXCELLENT TEAM.
05/14/2020
Rick was excellent He listened to me with the outpost courtesy. He was impeccably dressed. Great patient service.
05/14/2020
Excellent!
05/08/2020
I feel comfortable with the safety and precautions being taken.
05/08/2020
Once I was called back to receive my allergy shots, it was a fast process.
05/08/2020
The staff has been exceptional during this pandemic.
05/08/2020
Rick is a true professional in every sense of the word.
05/01/2020
always great
04/25/2020
all was good
04/25/2020
very good because the Er Dr called a in another Dr yo Assistance him . which I felt better about this.
04/25/2020
very good
04/25/2020
everything was excellent.
04/25/2020
excellent work.
04/21/2020
excellent staff and service
04/21/2020
Excellent Dr. to patient care.
04/18/2020
I already recommended dr to two others.
04/17/2020
front desk staff was very professional
04/17/2020
awesome use of proper PPE by the staff as well as strict screening being enforced at the door, was very pleased to see that
04/17/2020
the doctor was incredible. I know as parents we can be overly scared sometimes when our child has a medical condition but he took me seriously anyway and made sure to calm my fears. he was extremely helpful and informative, absolutely professional and very friendly
04/17/2020
the nurse/ assistant that did our intake was so sweet and kind as well as extremely professional. from beginning to end he took the effort to be gentle and friendly with my son
04/15/2020
professional and friendly staff. very helpful and informative. caring staff
04/15/2020
love my choice of Doctors and nurses in this office great people
04/12/2020
Always a pleasure. I don't say this about other doctor offices.
04/12/2020
everyone was very nice and professional
04/12/2020
always very nice and show concern
04/12/2020
they were very fast on checking me
04/11/2020
I have received excellent care. They are all very caring and very knowledgeable
03/23/2020
Great precautions were taken at this facility due to recent events caused by Covid-19. I am grateful for the care the staff offered.
03/22/2020
I had a great experience.
03/12/2020
excellent doctor and staff
03/12/2020
excellent experience
02/25/2020
Dr. Casillas is great
02/25/2020
The nurses here are excellent
02/25/2020
I've already recommended your office
02/25/2020
this office is very good never have any problems
02/25/2020
Dr Cassilla is very professional and provides excellent care
02/23/2020
Dr Casillas is very profesional and friendly. Explained
02/23/2020
Richard is an outstanding professional.
02/20/2020
Dr. Casillas was very understanding and took the time to listen to all symptoms I thought were important to share with him.
02/06/2020
Great service and treatment as always.
02/06/2020
No delays and no problems.
01/30/2020
Dr. Casillas is an excellent physician. He's the first doctor to treat my symptoms and find the root cause of my issues. Both Dr. Casillas and Nicole Vargas, FNP truly care about their patients and that translates in the care they provide.
01/30/2020
staff is always courteous and extremely helpful. I've never had a bad experience.
01/29/2020
Very nice.
01/29/2020
The most organized doctor.
01/29/2020
appreciate helpfulness of all the staff and the doctor.
01/29/2020
Excellent service.
01/29/2020
Great teamwork.
01/29/2020
Very thorough.
01/16/2020
Dr. Cassilla is very attentive, makes you feel comfortable and listens to concerns.
01/06/2020
great staff and the doctor is a awesome very caring.
12/20/2019
Dr. Casillas provides excellent care.
12/20/2019
Paola is exceptionally helpful and knowledgeable. She is professional, pleasant, and friendly.
12/19/2019
I have been a patient for many years and the office staff is always very professional and helpful.
12/19/2019
I have lost count of how many friends and family I have referred to this practice. They are all very satisfied as well.
12/19/2019
I have been a patient of Dr. Casillas for a few years now. He is always very professional, knowledgeable, innovative with his treatments and very friendly, which always puts me at ease.
12/19/2019
I have been a patient for many years and the nurses are always so caring and helpful
12/14/2019
Great friendly staff. made me feel.at easy
11/21/2019
again all very good. and well timed times
11/21/2019
always good service and no waiting time. I like that. fast and friendly
11/21/2019
dr and nurse all very attentive even when I have questions thru phone . very well people
11/20/2019
Dr. Casillas communicates with me in a way that shows that he cares for his patients. Anything I did not understand, he took time to explain it to me.
11/20/2019
All staff members understood their role and procedures to undertake with the patient.
11/20/2019
I always enjoy the ambiance of the entire office whenever I have an appointment.
11/20/2019
Location is near my residence, thus making it very accessible.
11/20/2019
very comforting and pleasant
11/20/2019
very easy, no delays
11/04/2019
The staff is friendly
11/04/2019
I'm very pleased
11/04/2019
I am so thankful for the care that I receive
11/04/2019
I'm very pleased with Dr. Adrian Casillas and his staff
11/04/2019
it is a very smooth process; fast and efficient
11/04/2019
The staff uses good hygiene and the clinic is extremely clean
10/31/2019
All staff are friendly, helpful and cooperative.
10/27/2019
Everyone was very helpful and polite. it makes seeing the doctor easy.
09/17/2019
From the moment i walk in and at check-in to pre-screening and check-out the staff is awesome.
09/17/2019
The staff very professional and courteous.
09/17/2019
highly experienced,professional and courteous.
09/17/2019
the staff very welcoming and positive.
09/17/2019
Well informed and courteous.
09/16/2019
Good cleanliness of the clinic.
09/16/2019
*Paola, the clinic's medical assistant, is very courteous, professional and shows concerns every time.
09/16/2019
*Dr. Casillas is very professional and has a lot of expertise.
09/14/2019
The best
09/14/2019
Excellent
09/14/2019
Excellent staff. Paola is outstanding.
08/27/2019
With all confidence *Dr. Castillo can be recommended.
08/27/2019
They are very professional.
08/27/2019
All excellent.
08/27/2019
All was good.
08/27/2019
All was excellent.
08/16/2019
Nothing but good experiences
08/16/2019
Staff has always been very accommodating as I have had to re-schedule appointments without much notice.
08/13/2019
He kept reassuring me that the procedure would not take long, that I was doing a great job, gave me an extra cover when I told him I was feeling cold.
08/13/2019
Great team!
08/13/2019
I appreciated his explanations for his diagnosis on my condition and how he thought would be the next step in improving my condition, explained terms I didn't understand, called me to tell me of my results on CT scan and his recommendations.
08/13/2019
Assisted me in some of the questions I had while filling out the forms
08/13/2019
Professionalism at all times!
08/13/2019
they were all very courteous and professional
08/06/2019
I have already recommended this care provider to others.
08/06/2019
Always a fun and pleasant experience.
07/13/2019
Excellent customer service. Staff is very friendly and doctor has excellent bedside manner
06/28/2019
Excellent service.
06/28/2019
Excellent staff.
06/27/2019
I'm glad he is helping me. So far he & staff seem concern & were helpful.
06/27/2019
I had never been to an office where the doctor & staff are so helpful.
06/27/2019
For the first visit it went very well. Everyone was helpful.
06/27/2019
I would recommend the doctor & staff. We need more who care about their patients & they do.
06/27/2019
*Dr. Casillas is very pleasant & understanding. After 1 yr. of not knowing what was causing my condition he was spot on.
06/27/2019
Everyone did their job well.
06/27/2019
It was a good experience.
06/27/2019
Waiting time was minimal.
06/27/2019
No bad experience at all. They were very helpful.
06/27/2019
The staff is very professional & very helpful.
06/20/2019
*Dr. Casillas, explained everything my husband was going through.
06/17/2019
respectful
05/28/2019
dr and staff very knowledgeable and courteous
05/23/2019
excellent staff members
05/23/2019
excellent
05/23/2019
good
05/23/2019
excellent place
05/23/2019
good experience
05/23/2019
everything is good
05/20/2019
Staff made me feel very comfortable & were paying extra attention to my symptoms.
05/20/2019
I have already started recommending the clinic & doctor to my family and friends.
05/20/2019
Very comfortable, loved the service & dr.'s care.
05/15/2019
Excellent wouldn't change a thing made me feel at ease wonderful experience awesome. 100%.
05/15/2019
100%.
04/29/2019
Fastest service anywhere - compared to other doctor appts.
04/29/2019
Quick process, no wait time.
04/29/2019
Great doctor, very genuine.
04/29/2019
Always very friendly & professional.
04/29/2019
Friendly & efficient.
04/28/2019
easy to speak with
04/28/2019
again- I was seen, which was wonderful!
04/26/2019
I believe *Dr. Casillas is an excellent doctor.
04/21/2019
all professional
04/06/2019
again, glad to have been received in short notice.
04/06/2019
very pleased to have gotten in on short notice
04/06/2019
great all the way around
04/06/2019
great
03/26/2019
Took time to sit with us and insure all our questions were answered. Very knowledgeable.
03/14/2019
very good
03/01/2019
I think this is an excellent health care provider. I am very happy to have them.
03/01/2019
I am very pleased with Dr. Casillas and his staff. I especially like the Trans Mountain Office as it is very near my home.
03/01/2019
I certainly recommend them.
03/01/2019
Very concerned and very competent.
03/01/2019
Certainly recommend this health care provider.
03/01/2019
Very little wait time.
12/29/2018
Yes I will recommend this doctor to others.
12/29/2018
Very good doctor. Excellent time he spent with me explaining the condition of my medical problem.
12/24/2018
all staff is great
12/20/2018
Prep nurse performed duties very professionally & answered all my questions. Very impressed with dr. Listened & answered my questions-
12/20/2018
Dr's. and staff were great I would definitely recommend this great group to others.
12/20/2018
I was greeted with smiles and good mornings by all personnel I encountered.
12/20/2018
Very friendly, extremely courteous, well versed in re. their duties-
12/20/2018
I left feeling well informed and confident.
12/20/2018
I was pleased with all areas.
12/13/2018
Could not possibly get better, more friendly, professional treatment.
12/13/2018
There were no delays.
12/13/2018
All positive.
11/04/2018
very friendly staff
11/04/2018
recommend doctor to husbands client within a couple of days after my visit.
10/29/2018
Very good.
10/29/2018
I was very well attended.
10/29/2018
I liked the service.
10/29/2018
I was satisfied.
10/21/2018
All friendly, genuine.
10/21/2018
Very clean.
10/21/2018
Very impressed, *Doctor Casillas made me feel comfortable the moment I meet him. Approachable.
10/21/2018
I've told other & have referred them to *Dr. Casillas. Could not believe that there was less than 5 minutes waiting period. WOW!!!
10/21/2018
Shortest waiting period even compared to other doctor appts.
09/20/2018
very caring
09/20/2018
very good and caring staff
09/20/2018
very friendly place
09/20/2018
very good bed side
09/20/2018
all look great
09/06/2018
My overall experience was excellent. From front desk to doctor. Cleanliness of office/rooms very exceptional! 5 stars.
08/31/2018
The doctor and staff are as professional, friendly and polite as I have ever seen.
08/30/2018
Love the staff! Their teamwork, patience, friendliness and kindness with my kids. Never a concern nor complaint!
08/30/2018
Love the staff! My kids enjoy going to their appointments and are comfortable with the staff.
08/29/2018
Very pleased with all contacts at the clinic.
08/03/2018
I had a very good experience with the dr. and the staff.
08/03/2018
Thank-you very much.
07/02/2018
Excellent team work
07/02/2018
good experience
07/02/2018
good experience!
05/25/2018
excellent provider
05/16/2018
everything was excellent
05/16/2018
I am so glad we took our daughter to Dr. Casillas. he is knowledgeable, considerate, clear about his explanations, accessible, and is very attentive.
05/16/2018
great office
05/15/2018
Great visit.
05/15/2018
Dr Casillas is a trusted medical provider. I respect his knowledge and training as well as his creative solutions in addressing my medical concerns.
05/15/2018
Rick was amazing during my check-in and the young lady outside my examination room was very cordial and offered to schedule my next appointment and call in my Rx to my pharmacy.
05/15/2018
My hole experience was great. Great staff, and great doctor.
05/15/2018
I did not experience any delays
05/15/2018
Doctor asked good questions as to how I was doing.
04/27/2018
I am very impressed with Dr. Casillas and his entire staff. Everyone is professional, caring, and helpful
04/22/2018
Good
04/22/2018
good
04/22/2018
good experience
04/20/2018
Great experience.
04/20/2018
Very happy. 1 & 2. Excellent.
04/20/2018
Professional and courteous.
04/08/2018
Doctor and staff all friendly and professional.
04/05/2018
Very helpful!
03/25/2018
Overall good experience. Only the second physician in El Paso to seem really interested in my problem.
03/24/2018
Dr. Casillas was professional while maintaining an attitude of friendship & interest in me. We discussed my history thoroughly & reviewed his recommended next steps. He instills confidence in me that perhaps I will find some relief.
03/24/2018
Can't say one bad thing about what I saw & experienced. Seemed as if everyone treated the practice as if it was their own, with great pride.
03/24/2018
I can't remember a time when a first appt went so smoothly.
03/24/2018
Everyone was friendly, courteous & easily set one at ease.
03/24/2018
Were charming & encouraging. Each explained each procedure thoroughly.
Providence Medical Partners
Address
3270 Joe Battle Boulevard, 120, El Paso, TX 79938